Dear Sir or Madam,
I am writing in the hope that you can help me with a problem regarding a camera that I recently brought.
On 27 June, I purchased a canon DSLR camera from the “Heinemann Duty Free” store at Frankfurt Airport on my way from Moscow to Toronto. The camera cost $799 and I paid for it on my Visa credit card.
When I arrived at my hotel in Toronto almost 24 hours later I discovered, to my horror, that the box which contained the camera did not include the battery charger. The space in the box for the charger was empty.
I am now in Toronto and I am not returning to Frankfurt, so I need to get the missing parts here. As you are representative of the company in this country I would be grateful if you could arrange for the parts to be sent to me. I attach a copy of the receipt with this letter for your information.
I look forward to hearing from you.
Yours faithfully, Alexey.
Dear Sir or Madam,
I am writing in the hope that you can
help
me with a problem regarding a
camera
that I recently brought.
On 27 June, I
purchased
a canon DSLR
camera
from the “
Heinemann
Duty Free” store at Frankfurt Airport on my way from Moscow to Toronto. The
camera
cost $799 and I paid for it on my Visa credit card.
When I arrived at my hotel in Toronto almost 24 hours later I discovered, to my horror, that the box which contained the
camera
did not include the battery charger. The space in the box for the charger was empty.
I am
now
in
Toronto and
I am not returning to Frankfurt,
so
I need to
get
the missing parts here. As you are representative of the
company
in this country I would be grateful if you could arrange for the parts to be
sent
to me. I attach a copy of the receipt with this letter for your information.
I look forward to hearing from you.
Yours
faithfully
, Alexey.