You received this email from a local café. Read the email and the notes you have made. Write a reply (120-150 words) using your notes, and express how you feel about the situation.

Dear Krave Kafe Staff, Firstly, thanks for respectfully reaching out. It depicts your utmost care for the continued quality of your excellent service. Earlier's visit was woefully unsatisfactory. Customarily, the staff happily greets me with a winsomely beaming smile while proactively probing for add-ons. However, unprecedentedly, it has taken longer than usual to get my coffee due to the handsomely charming barista leisurely chit-chatting with nonchalant patrons. If it weren't for the sluggish slowly-paced service, I would not have been late for work. Additionally, I could have spared time to casually unwind at your lovely well-laden rustic patio had it not rained. Despite the overwhelmingly off-putting incident, I still lovingly hold high regard for your establishment. Moreover, might I propose additional labourers during heavily busy rush hour to accommodate customer-request, swiftly? To end, I'm hoping my unpleasantly poor remarks would be taken constructively by your responsibly hard-working staff. May you steadily uncover innovative ways to better your services henceforward. Much appreciated, Mary