Dear Sir/Madam,
I am the customer of the bank holding a current account with the account number "A2356464". I am writing to complain about not receiving my checkbook which was requested 14 days before.
As the account is mainly used for business transactions, often cheques are needed to be issued. Since there were only 4 leaflets remaining, I approached the bank for the issuance of a new booklet. The bank policy states the checkbook should be requested one week in advance and accordingly I had actioned on it. Can you explain why it is taking so much time and how much more do I have to wait?
It has been more than a fortnight since the request was made but till now I have not received the booklet. I had personally visited the Ford branch to make the request, because there was no update I repeated the visit but there is no proper update given.
I need the cheques for my business transactions and would like to know the latest time they can be made available. A proper investigation in this matter needs to be done, and kindly update me with the actions taken for the same so it is not repeated in the future. I look forward to your reply.
Yours faithfully,
Uzair
Dear Sir/Madam,
I am the customer of the bank holding a
current
account with the account number
"
A2356464
"
. I am writing to complain about not receiving my checkbook which
was requested
14 days
before
.
As the account is
mainly
used
for business transactions,
often
cheques
are needed
to
be issued
. Since there were
only
4 leaflets remaining, I approached the bank for the issuance of a new booklet. The bank policy states the checkbook should
be requested
one week in advance and
accordingly
I had actioned on it. Can you
explain
why it is taking
so
much time and how much more do I
have to
wait?
It has been more than a fortnight since the request
was made
but
till
now
I have not received the booklet. I had
personally
visited the Ford branch to
make
the request,
because
there was no update I repeated the visit
but
there is no proper update
given
.
I need the
cheques
for my business transactions and would like to know the latest time they can
be made
available. A proper investigation in this matter needs to
be done
, and kindly update me with the actions taken for the same
so
it is not repeated in the future. I look forward to your reply.
Yours
faithfully
,
Uzair