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You have recently purchased an item from a retail store. When you returned home, you found that it did not work. You called the customer care about this problem but did not get any satisfactory response. Write a letter to the retail manager and in your letter: Say who you are Explain your situation Say what action you want from the retail store

You have recently purchased an item from a retail store. When you returned home, you found that it did not work. You called the customer care about this problem but did not get any satisfactory response. Write a letter to the retail manager and in your letter: Say who you are Explain your situation Say what action you want from the retail store wxomN
Dear Sir or Madam, I am Priyanka, a loyal customer of your Ganesh retail stores for past 10 years and purchased many products here. I am writing to express my extreme dissatisfaction about my latest purchase in your shop. A week ago, I have visited your store which is in MG road branch to buy an oven. Your shop assistant showed me LG convention Oven and briefed me about the functionalities of the product, I got impressed and brought this product. However, when I returned home and tried to operate the oven, I observed that few keys on panel are malfunctioned and observed heating issue too. I immediately dialed to customer care and illustrated my problem, they promised me to send a technician in two days which was not happened till now. Since the brand-new item was found defective, I would request you to either replace my item with new one or provide me complete cash refund. I hope you understand the inconvenience caused to me. Thus, kindly value our association and make amends for the poor service offered. Looking forward for the swift resolution. Yours faithfully, Priyanka
Dear Sir or Madam,

I am Priyanka, a loyal customer of your Ganesh retail stores for past 10 years and
This phrase/word (depending on the context) can be potentially replaced with :
purchased
This phrase/word is too simple and can be replaced with:
many
products here. I am writing to express my extreme dissatisfaction about my latest
This phrase/word (depending on the context) can be potentially replaced with :
purchase
in your shop.

A week ago, I have visited your store which is in MG road branch to
This phrase/word (depending on the context) can be potentially replaced with :
buy
an oven. Your shop assistant
This phrase/word (depending on the context) can be potentially replaced with :
showed
me LG convention Oven and briefed me about the functionalities of the product, I
This phrase/word (depending on the context) can be potentially replaced with :
got
impressed and brought this product.
However
, when I returned home and tried to operate the oven, I observed that few keys on panel
are malfunctioned
and observed heating issue too. I immediately dialed to customer care and illustrated my problem, they promised me to
This phrase/word (depending on the context) can be potentially replaced with :
send
a technician in two days which was not happened till
This phrase/word (depending on the context) can be potentially replaced with :
now
.

Since the brand-new item
was found
defective, I would request you to either replace my item with new one or provide me complete cash refund. I hope you understand the inconvenience caused to me.
Thus
, kindly value our association and
This phrase/word (depending on the context) can be potentially replaced with :
make
amends for the poor service offered.

Looking forward for the swift resolution.

Yours
faithfully
,

Priyanka
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IELTS letter You have recently purchased an item from a retail store. When you returned home, you found that it did not work. You called the customer care about this problem but did not get any satisfactory response. Write a letter to the retail manager and in your letter: Say who you are Explain your situation Say what action you want from the retail store

Letter
  American English
7 paragraphs
187 words
6.5
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 7.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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  • Meet the criteria
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  • You have recently purchased an item from a retail store. When you returned home, you found that it did not work. You called the customer care about this problem but did not get any satisfactory response. Write a letter to the retail manager and in your letter: Say who you are Explain your situation Say what action you want from the retail store