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You have recently brought a telephone with answer machine from an online shop. The web page said that the answer machine showa you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list. Write an e-mail letter to the store manager. In your letter- say who you are, explain the problem, say what action you would like the store to take.

You have recently brought a telephone with answer machine from an online shop. The web page said that the answer machine showa you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list. Write an e-mail letter to the store manager. In your letter- say who you are, explain the problem, say what action you would like the store to take. 566kN
Dear Sir, I am Joan, a new customer on your website. I am writing this letter to show my dissatisfaction related to a telephone along with anserwing machine which I purchased on 20 March, last week. Basically, what has happened is when I brought that product at home yesterday I found that it only keept the record of last call in list. However, your website provide information that respondent machine will display a list of messages and gave an option to select which one should be played first but it does not. I think there must me fault in the system due to the fact it was not working approprately. I was consequently exicted about this equipment on the contrary I am unhappy with this. It would thrill me if you could consider my problem and replace this machine in the near future. I expact this situation to be resolved in a timely manner. I look forward to hearing from you. Your SincerelyJoan
Dear Sir, I am Joan, a new customer on your website. I am writing this letter to
show
my dissatisfaction related to a telephone along with
anserwing
machine which I
purchased
on 20 March, last week.
Basically
, what has happened is when I brought that product at home yesterday I found that it
only
keept
the record of last call in list.
However
, your website provide information that respondent machine will display a list of messages and gave an option to select which one should
be played
first
but
it does not. I
think
there
must
me fault in the system due to the fact it was not working
approprately
. I was
consequently
exicted
about this equipment
on the contrary
I am unhappy with this. It would thrill me if you could consider my problem and replace this machine in the near future. I
expact
this situation to
be resolved
in a timely manner. I look forward to hearing from you. Your
SincerelyJoan
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IELTS letter You have recently brought a telephone with answer machine from an online shop. The web page said that the answer machine showa you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list. Write an e-mail letter to the store manager. In your letter- say who you are, explain the problem, say what action you would like the store to take.

Letter
  American English
1 paragraphs
162 words
5.5
Overall Band Score
Coherence and Cohesion: 5.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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