Dear Sir or Madam,
I am writing to express my dissatisfaction with the washing machine I bought at your store and the
poor customer service I experienced a few days ago.
Last Tuesday, I bought a Prince LS777 washing machine from your store. I installed it on the same
day, and it was working fine for the first two days. However, on the third day, I tried to use it, but it
would not start.
Immediately, I phoned your shop and spoke with one of your supervisors. He assured me that he
would get back to me after a day or two and tell me what I could do to replace my washing machine.
Because I did not receive any call from him, I called your shop again and was again promised a return
call. It has been more than three days, and nobody has called.
This experience has been very disappointing for me. I would appreciate it if you could call me back as
soon as you read this letter and let me know how to get my machine replaced.
I await your prompt response.
Yours faithfully,
Yassen Fuad
Dear Sir or Madam,
I am writing to express my dissatisfaction with the washing machine I
bought
at your store and the
poor customer service I experienced a few days ago.
Last Tuesday, I
bought
a Prince LS777 washing machine from your store. I installed it on the same
day, and it was working fine for the
first
two days.
However
, on the third day, I tried to
use
it,
but
it
would not
start
.
Immediately, I phoned your shop and spoke with one of your supervisors. He assured me that he
would
get
back to me after a day or two and
tell
me what I could do to replace my washing machine.
Because
I did not receive any call from him, I called your shop again and was again promised a return
call. It has been more than three days, and nobody has called.
This experience has been
very
disappointing for me. I would appreciate it if you could call me back as
soon
as you read this letter and
let
me know how to
get
my machine replaced.
I await your prompt response.
Yours
faithfully
,
Yassen
Fuad