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You recently went shopping at a department store and you were disrespected by one of the employees

You recently went shopping at a department store and you were disrespected by one of the employees 2j2J
Dear Sales Manager, This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 1, 2009, around 3 PM. I went to your store to look for an outfit. When I asked an available salesperson, Ms. Maria Johnson, for help in finding my size, she informed me that she was busy and that I would have to find it myself. I explained that the reason I came to her was because I couldn't find it. She then said in a rude tone that if I couldn't find it, it means that your store did not have it, and that I needed to look somewhere else. I felt that Ms. Johnson was rude and unnecessarily curt with me. If she was busy, she could have simply and politely told me that she would be able to help me in a moment. I hope that you will confront Ms. Johnson about her behavior. I shop frequently at your store and I look forward to a more pleasurable shopping experience next time. I appreciate your wholehearted concern with regard to this issue in advance. Regards, Mrs. Betty Arthur
Dear Sales Manager,

This letter is a complaint concerning the actions of one of your salespersons.

On
Tuesday, May 1, 2009
, around 3 PM. I went to your store to look for an

outfit. When I asked an available salesperson, Ms. Maria Johnson, for
help
in

finding my size, she informed me that she was busy and that I would
have to


find it myself. I
explained
that the reason I came to her was
because
I couldn't

find it. She then said in a rude tone that if I couldn't find it, it means that your

store did not have it, and that I needed to look somewhere else.

I felt that Ms. Johnson was rude and
unnecessarily
curt with me. If she was

busy, she could have
simply
and
politely
told
me that she would be able to

help
me in a moment. I hope that you will confront Ms. Johnson about her

behavior. I shop
frequently
at your store and I look forward to a more

pleasurable shopping experience
next
time.

I
appreciate your wholehearted concern with regard to this issue in advance.

Regards,

Mrs. Betty Arthur
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IELTS letter You recently went shopping at a department store and you were disrespected by one of the employees

Letter
  American English
7 paragraphs
189 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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