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You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter explain why you re writing express concern about the missing card ask them what they intend to do

I am writing to inform you that I received a letter from my bank today, which was supposed to contain my new bank card. Unfortunately, there was no bank card enclosed in the envelope when I opened it. I telephoned the bank to explain the problem, but I could not get through to the right department, even though I waited on the line for over half an hour, which was extremely annoying. In your letter, you asked me to acknowledge the receipt of the card, but obviously I cannot do this as I have not received it. I am now very worried because it is a possibility that my card has gone to another customer or got lost. What will happen if somebody has already used that card and spent my money? Will the bank repay me? Is it possible for the bank to cancel this card so nobody else can use it? Could you also send me a new card by secure means? I hope to hear from you soon.
I am writing to inform you that I received a letter from my
You use this word too often, consider replacing it with
bank
This phrase/word (depending on the context) can be potentially replaced with :
today
, which
was supposed
to contain my new
You use this word too often, consider replacing it with
bank
You use this word too often, consider replacing it with
card
. Unfortunately, there was no
You use this word too often, consider replacing it with
bank
You use this word too often, consider replacing it with
card
enclosed in the envelope when I opened it. I telephoned the
You use this word too often, consider replacing it with
bank
to
This phrase/word (depending on the context) can be potentially replaced with :
explain
the problem,
This phrase/word is too simple and can be replaced with:
but
I could not
This phrase/word (depending on the context) can be potentially replaced with :
get
through to the right department,
even though
I waited on the line for over half an hour, which was
extremely
annoying. In your letter, you asked me to acknowledge the receipt of the
You use this word too often, consider replacing it with
card
,
This phrase/word is too simple and can be replaced with:
but
obviously
I cannot do this as I have not received it. I am
This phrase/word (depending on the context) can be potentially replaced with :
now
This phrase/word is too simple and can be replaced with:
very
worried
This phrase/word is too simple and can be replaced with:
because
it is a possibility that my
You use this word too often, consider replacing it with
card
has gone to another customer or
This phrase/word (depending on the context) can be potentially replaced with :
got
lost. What will happen if somebody has already
This phrase/word (depending on the context) can be potentially replaced with :
used
that
You use this word too often, consider replacing it with
card
and spent my money? Will the
You use this word too often, consider replacing it with
bank
repay me? Is it possible for the
You use this word too often, consider replacing it with
bank
to cancel this
You use this word too often, consider replacing it with
card
This phrase/word is too simple and can be replaced with:
so
nobody else can
This phrase/word (depending on the context) can be potentially replaced with :
use
it? Could you
also
This phrase/word (depending on the context) can be potentially replaced with :
send
me a new
You use this word too often, consider replacing it with
card
by secure means? I hope to hear from you
This phrase/word is too simple and can be replaced with:
soon
.
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IELTS letter You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter explain why you re writing express concern about the missing card ask them what they intend to do

Letter
  American English
1 paragraphs
171 words
6.0
Overall Band Score
Coherence and Cohesion: 5.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 7.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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  • You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter explain why you re writing express concern about the missing card ask them what they intend to do