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You should spend about 20 minutes on this task. You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam, You should write at least 150 words.

Dear Sir or Madam, I am John Smith, the cardholder of 8899 1550 4880. I am writing a letter to complain the errors in the credit card statement of January 2020. In the statement, the transaction amount of Mark and Spencer is not correct. I went there on 29th December and spent $100. However, the amount which is shown in the statement is $120. It is different from my record. The receipt copy, apple pay payment record and statement copy are attached in the letter. Can you please confirm with Mark and Spencer? To solve the problem, I hope the bank can refund the amount to my credit card account and show in February statement? I am looking forward to your reply. Yours faithfully, John Smith
Dear Sir or Madam,

I am John Smith, the cardholder of 8899 1550 4880. I am writing a letter to complain the errors in the credit card
You use this word too often, consider replacing it with
statement
of January 2020.

In the
You use this word too often, consider replacing it with
statement
, the transaction amount of Mark and Spencer is not correct. I went there on 29th December and spent $100.
However
, the amount which
is shown
in the
You use this word too often, consider replacing it with
statement
is $120. It is
This phrase/word is too simple and can be replaced with:
different
from my record. The receipt copy,
Did you mean the proper noun “Apple Pay”?
apple pay
payment record and
You use this word too often, consider replacing it with
statement
copy
are attached
in the letter. Can you
This phrase/word (depending on the context) can be potentially replaced with :
please
confirm with Mark and Spencer?

To solve the problem, I hope the bank can refund the amount to my credit card account and
This phrase/word (depending on the context) can be potentially replaced with :
show
in February statement?

I am looking forward to your reply.

Yours
faithfully
,

John Smith
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IELTS letter You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Letter
  American English
7 paragraphs
125 words
This writing has been penalized,
text can't be
less than 250 words in Task 2
and less than 150 words in Task 1
5.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 6.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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