Dear Sir or Madam,
I am Vivian Kim. I am writing a letter to complain about the delivery with missing items.
My order number is BV23515. I placed the order for three items, they are one piece of flower eyeshadow palette, one piece of brown mascara and one piece of black eyebrow powder. I received the parcel yesterday and found that the eyebrow powder was not in the box. The copy of receipt is attached in this letter.
I felt disappointed about the order and this is the first time to purchase on your website. The order is for birthday present for my cousin and her birthday is on 28th November. I hope she can receive before her birthday. Can you please let me know when the item will be sent? Please also provide the tracking number after despatch.
I am looking forward for your reply.
Yours faithfully,
Vivian Kim
Dear Sir or Madam,
I am Vivian Kim. I am writing a letter to complain about the delivery with missing items.
My
order
number is BV23515. I placed the
order
for three items, they are one piece of flower eyeshadow palette, one piece of brown mascara and one piece of black eyebrow powder. I received the parcel yesterday and found that the eyebrow powder was not in the box. The copy of receipt
is attached
in this letter.
I felt disappointed about the
order
and this is the
first
time to
purchase
on your website. The
order
is for birthday present for my cousin and her birthday is on 28th November. I hope she can receive
before
her birthday. Can you
please
let
me know when the item will be
sent
?
Please
also
provide the tracking number after despatch.
I am looking forward for your reply.
Yours
faithfully
,
Vivian Kim