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You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously.

You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously. Dbwk

To the manager, I would like to express my regret at having dined at your establishment last night; please allow me to explain. The table was booked two months in advance since it was to cater a major professional event, and yet we were informed by the maitre d’ upon arrival that there were no tables sufficiently large and we would have to dine separately. I did press this point with your staff as it was imperative that my party remain in each other’s company, but we were told that it was simply impossible to seat us all together. In addition to this, several menu items were unavailable on the night, including every vegetarian option, meaning that three members of my party were left to eat only bread throughout the meal. As a result of these incidents, I had intended not to pay, but your staff informed us that they would call the police if we refused, and so to avoid further embarrassment, I complied. This experience was entirely unacceptable, and I would like to request a full refund of the amount paid. I would also suggest that your staff not promise customers degrees of service that they are unable to provide in order to avoid disappointing experiences such as these. Regards, Paul Hollywood

To the manager,

I would like to express my regret at having dined at your establishment last night; This phrase/word (depending on the context) can be potentially replaced with :satisfy
please
This phrase/word (depending on the context) can be potentially replaced with :authorize
allow
 me to This phrase/word (depending on the context) can be potentially replaced with :interpret
explain
.

The table was booked
 two months in advance since it was to cater a major professional This phrase/word (depending on the context) can be potentially replaced with :occasionhappening
event
, and yet
 we were informed
 by the Possible spelling mistake found.mastermatterMastermateMainePierre
maitre
 d’ upon arrival that there were no tables sufficiently
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).large, and
large and
 we would This phrase/word is too simple and can be replaced with:ought to
have to
 dine separately
. I did press this point with your staff as it was imperative that my party remain in each other’s This phrase/word (depending on the context) can be potentially replaced with :enterprisecorporation
company
, This phrase/word is too simple and can be replaced with:on the contrary
but
 we were This phrase/word (depending on the context) can be potentially replaced with :informed
told
 that it was simply
 impossible to seat us all together.

In addition
 to this, several menu items were unavailable on the night, including every vegetarian option, meaning that three members of my party were This phrase/word (depending on the context) can be potentially replaced with :departed
left
 to eat This phrase/word (depending on the context) can be potentially replaced with :exclusively
only
 bread throughout the meal. As a result
 of these incidents, I had intended not to pay, This phrase/word is too simple and can be replaced with:on the contrary
but
 your staff informed us that they would call the police if we refused, and This phrase/word is too simple and can be replaced with:consequently
so
 to avoid further
 embarrassment, I complied.

This experience was entirely
 unacceptable, and I would like to request a full refund of the amount paid. I would also
 suggest that your staff not promise customers degrees of service that they are unable to provide in order to avoid disappointing experiences such as these.

Regards,

Paul Hollywood