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You have bought a new mobile phone and in few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In the letter, -introduce yourself-explain the situation -say what action you would like the company to take you should write at least 150 words.

You have bought a new mobile phone and in few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In the letter, -introduce yourself-explain the situation -say what action you would like the company to take nkbe
Dear Sir/Madam I am a regular customer of smart phones from your company. I am writing this letter to bring your attention recent unprofessional activities from your company representatives. I am an admirer of the highly trendy technologies that your products offer. Hence, I bought your new smart phone GG Pro series as soon as it was relaeased earlier this month. My exciting experience with this new phone didn't last long as its most valued feature of voice activation started showing faults. No sooner had I bought the mobile, I installed the feature and had my voice activate the phone. On the contrary, in couple of days the system no longer detected my voice and locked the phone. Without delay I reported the issue with one of your company representative and left my new device at the nearest collection centre. The representative promissed me that the issue will be fixed with in 2 working days but to my surprise it hasn't been fixed in a week. I contacted your representative but he informed me about huge volume of customers who were waiting for their issues to be resolved. Hence, I would like you to be aware of the delays that your customers are facing and dedicate resources to resolve customer issues on timely manner. Your Faithfully, PB
Dear Sir/Madam

I am a regular
You use this word too often, consider replacing it with
customer
of smart
You use this word too often, consider replacing it with
phones
from your
This phrase/word (depending on the context) can be potentially replaced with :
company
. I am writing this letter

to bring your attention recent unprofessional activities from your
This phrase/word (depending on the context) can be potentially replaced with :
company
representatives.

I am an admirer of the
highly
trendy technologies that your products offer.
Hence
,

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
This phrase/word (depending on the context) can be potentially replaced with :
bought
your new smart
You use this word too often, consider replacing it with
phone
GG Pro series as
This phrase/word is too simple and can be replaced with:
soon
as it was
Possible spelling mistake found.
relaeased
earlier

This sentence does not start with an uppercase letter
this
month. My exciting experience with this new
You use this word too often, consider replacing it with
phone
didn't last long as its most

valued feature of voice activation
This phrase/word (depending on the context) can be potentially replaced with :
started
showing faults. No sooner had I
This phrase/word (depending on the context) can be potentially replaced with :
bought
the

mobile, I installed the feature and had my voice activate the
You use this word too often, consider replacing it with
phone
.
On the contrary
,

in
It seems that an article is missing.
couple of
days the system no longer detected my voice and locked the
You use this word too often, consider replacing it with
phone
. Without

delay I reported the issue with one of your
This phrase/word (depending on the context) can be potentially replaced with :
company
representative and
This phrase/word (depending on the context) can be potentially replaced with :
left
my new

This sentence does not start with an uppercase letter
device
at the nearest collection
Possible spelling mistake. 'centre' is British English.
centre
. The representative
Possible spelling mistake found.
promissed
me that the
Please add a punctuation mark at the end of paragraph
issue


This sentence does not start with an uppercase letter
will
be
This phrase/word (depending on the context) can be potentially replaced with :
fixed
with in 2 working days
This phrase/word is too simple and can be replaced with:
but
to my surprise it hasn't been
This phrase/word (depending on the context) can be potentially replaced with :
fixed
in a week.

I contacted your representative
This phrase/word is too simple and can be replaced with:
but
he informed me about huge volume of
You use this word too often, consider replacing it with
customers
who

were waiting for their issues to
be resolved
.

Hence
, I would like you to be aware of the delays that your
You use this word too often, consider replacing it with
customers
are facing and

This sentence does not start with an uppercase letter
dedicate
resources to resolve
You use this word too often, consider replacing it with
customer
issues on timely manner.

Did you mean "Yours"? (complimentary close)
Your
Faithfully
,

PB
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IELTS letter You have bought a new mobile phone and in few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In the letter, -introduce yourself-explain the situation -say what action you would like the company to take

Letter
  American English
13 paragraphs
216 words
5.5
Overall Band Score
Coherence and Cohesion: 5.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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  • You have bought a new mobile phone and in few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In the letter, -introduce yourself-explain the situation -say what action you would like the company to take you should write at least 150 words.