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You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

Dear Sir/Madam, My name is Chris Browne and I am writing you to express my dissatisfaction with a laptop computer I bought in your store four days ago. As soon as I turned on the computer, I realized that Windows operating system was not installed in it, although the offer said it was included. In addition, I chose a gray laptop and the one I received is black. Moreover, the default language of the laptop is Japanesse and I haven’t been able to change it to my native language, which is English. To make matters worse, the memory specifications of this laptop are not the same as the ones that I read in your catalog. I definitely need this situation to be solved as soon as possible. I made the decision to buy the laptop at your store, because of previous good recommendations some friends of mine gave me about your store. However, after this experience, I feel deceived. I would like you can send me the laptop I first chose at your store, including all the specifications were shown in the offer. If I don’t get a quick response to my request, I hope a full refund of the payment I already made. Thanks in advance for your response. Yours faithfully, Chris Browne
Dear Sir/Madam,

My name is Chris
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
Browne and
I am writing you to express my dissatisfaction with a
You use this word too often, consider replacing it with
laptop
computer I
This phrase/word (depending on the context) can be potentially replaced with :
bought
in your
You use this word too often, consider replacing it with
store
four days ago.

As
This phrase/word is too simple and can be replaced with:
soon
as I turned on the computer, I realized that Windows operating system was not installed in it, although the offer said it
was included
.
In addition
, I chose a gray
You use this word too often, consider replacing it with
laptop
and the one I received is black.
Moreover
, the default language of the
You use this word too often, consider replacing it with
laptop
is
Possible spelling mistake found.
Japanesse
and I haven’t been able to
This phrase/word (depending on the context) can be potentially replaced with :
change
it to my native language, which is English. To
This phrase/word (depending on the context) can be potentially replaced with :
make
matters worse, the memory specifications of this
You use this word too often, consider replacing it with
laptop
are not the same as the ones that I read in your catalog.

I definitely need this situation to
be solved
as
This phrase/word is too simple and can be replaced with:
soon
as possible. I made the decision to
This phrase/word (depending on the context) can be potentially replaced with :
buy
the
You use this word too often, consider replacing it with
laptop
at your
You use this word too often, consider replacing it with
store
,
This phrase/word is too simple and can be replaced with:
because
of previous
This phrase/word (depending on the context) can be potentially replaced with :
good
recommendations
This phrase/word is too simple and can be replaced with:
some
friends of mine gave me about your
You use this word too often, consider replacing it with
store
.
However
, after this experience, I feel deceived.

I would like you can
This phrase/word (depending on the context) can be potentially replaced with :
send
me the
You use this word too often, consider replacing it with
laptop
I
first
chose at your
You use this word too often, consider replacing it with
store
, including all the specifications
were shown
in the offer. If I don’t
This phrase/word (depending on the context) can be potentially replaced with :
get
a quick response to my request, I hope a full refund of the payment I already made.

Thanks in advance for your response.

Yours
faithfully
,

Chris Browne

IELTS letter You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

Letter
  American English
8 paragraphs
213 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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