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You bought a waterproof jacket and there are some problems with it. Write a letter to the shop manager.

You bought a waterproof jacket and there are some problems with it. Write a letter to the shop manager. kL8kd

I am writing this letter to express my strong dissatisfaction with a waterproof jacket I purchased from your shop last week. Although the jacket was supposed completely waterproof, I got soaked the first time I wore it in wet weather. I am disappointed because the product does not work properly. Furthermore when I tried to take the jacket off, the zip would not open and when I tried to get it unstuck, the jacket tore. I contacted your store immediately in order to return the item. I sent the jacket back to your shop after having been assured by one of the assistants that I would be sent a refund. However, I still have not received one. As a regular customer of yours I feel disappointed with the way I have been treated. Nevertheless, I hope that the steps will be taken to rectify the situation. I look forward to your reply and solution of my problem. Yours sincerely Katie Queen

I am writing this letter to express my strong dissatisfaction with a waterproof You use this word too often, consider replacing it withcoattunicfursheathparka
jacket
 I This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 from your shop last week.

Although the You use this word too often, consider replacing it withcoattunicfursheathparka
jacket
was supposed
 completely waterproof, I This phrase/word (depending on the context) can be potentially replaced with :acquired
got
 soaked the first
 time I wore it in wet weather. I am disappointed
This phrase/word is too simple and can be replaced with:due to the factin light of the fact thatowing to the fact that
because
 the product does not work properly
.

Did you forget a comma after a conjunctive/linking adverb?Furthermore,
Furthermore
 when I tried to take the You use this word too often, consider replacing it withcoattunicfursheathparka
jacket
 off, the zip would not open and when I tried to This phrase/word (depending on the context) can be potentially replaced with :acquire
get
 it unstuck, the You use this word too often, consider replacing it withcoattunicfursheathparka
jacket
 tore.

I contacted your store immediately in order to return the item. I This phrase/word (depending on the context) can be potentially replaced with :transmitted
sent
 the You use this word too often, consider replacing it withcoattunicfursheathparka
jacket
 back to your shop after having been assured
 by one of the assistants that I would be This phrase/word (depending on the context) can be potentially replaced with :transmitted
sent
 a refund. However
, I still
 have not received one.

“As” at the beginning of a sentence usually requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
As
 a regular customer of You use this word too often, consider replacing it withowned
yours
 I feel disappointed with the way I have been treated
. Nevertheless
, I hope that the steps will be taken
 to rectify the situation.

I look forward to your reply and solution of my problem. You use this word too often, consider replacing it withowned
Yours
sincerely
 Katie Please add a punctuation mark at the end of paragraphQueen.Queen!Queen?Queen:Queen,Queen;
Queen