answer customer request about discounting

Dear …… I’m getting back to you regarding the discount you mentioned. We highly appreciate your positive feedbacks about our product, however, I would like to apologize for your offer. I discussed this with my team, boss, and unfortunately, we’re unable to provide a discount at this time Firstly, our product has been calculated carefully including the cost of labor and materials. If you take a look at the common market, you could see that the price of raw materials and labor has increased since 2017 but our product's price still remains stable. Additionally, our products, compared to another, have numerous outstanding features regarding the variety of products and the high-quality standard. We also intend to enter the US market, so this is the most reasonable price we could provide. Further, Chinese New Year is coming, delivery free could increase significantly, so order early if you want to minimize the relevant cost. Please contact me with further questions and good luck. Best,