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You bought a new mobile phone. But there was something wrong with it. Write a letter ofcomplaint to tlze shop.

You bought a new mobile phone. But there was something wrong with it. Write a letter ofcomplaint to tlze shop. JwRme

Dear Madam I am writing to express my extreme dissatisfaction about the mobile phone that I bought from your shop. I purchased a white ' E-wire' mobile phone; Luxury Model # 123456 last Wednesday, 16th April 2013. Before I paid for it, we had tested the mobile phone, and it seemed to function well. However, after three days of using, it does not function properly. The main problem is that it often keeps going dead. Furthermore, the Bluetooth and Wi-fi systems are not activated, and seem to have hardware problems. Yesterday, when I tried to contact you by phone, no one could offer me any sensible answer. I called your shop and spoke with the shift manager. He told me they would repair it withi n 48 hours, but no action has been taken yet. To be honest, I am extremely disappointed with my purchase and this is not what I expected. I would like you to replace the phone with a well-functioning one. I expect to receive the same type of unit and brand. Otherwise, unfortunately, I will be forced to report th is to the Customer Service Association responsible for this problem. I look forward to receiving a reply. (195 words) Yours faithfully, John Smith.

Dear Madam

I am writing to express my extreme dissatisfaction about the mobile You use this word too often, consider replacing it withdialcontactcall up
phone
 that I This phrase/word (depending on the context) can be potentially replaced with :purchased
bought
 from your shop.

I This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 a white Don't put a space on both sides of a quote symbolapply
' 
E-wire' mobile You use this word too often, consider replacing it withdialcontactcall up
phone
; Luxury Model # 123456 last The date 16th April 2013 is not a Wednesday, but a Tuesday.
Wednesday, 16th April 2013
.

This phrase/word is too simple and can be replaced with:previouslyprior to
Before
 I paid for it, we had This phrase/word (depending on the context) can be potentially replaced with :evaluated
tested
 the mobile You use this word too often, consider replacing it withdialcontactcall up
phone
, and it seemed to function well. However
, after three days

of using, it does not function properly
. The main problem is that it This phrase/word is too simple and can be replaced with:frequently
often
This phrase/word (depending on the context) can be potentially replaced with :retains
keeps
 going dead. Furthermore
, the

Bluetooth and Possible spelling mistake found.Wi-FiWiFiWIFIHi-fi
Wi-fi
 systems are not activated, and seem to have hardware problems. Yesterday, when I tried

to contact you by You use this word too often, consider replacing it withdialcontactcall up
phone
, no one could offer me any sensible answer. I called your shop and spoke with the shift

manager. He This phrase/word (depending on the context) can be potentially replaced with :informed
told
 me they would repair it Possible spelling mistake found.withinwith nwithin nwithe nwit hi nwith i n
withi n
 48 hours, This phrase/word is too simple and can be replaced with:on the contrary
but
 no action has been taken
yet
. To be honest,

I am extremely
 disappointed with my This phrase/word (depending on the context) can be potentially replaced with :acquire
purchase
 and this is not what I This phrase/word (depending on the context) can be potentially replaced with :anticipated
expected
.

I would like you to replace the You use this word too often, consider replacing it withdialcontactcall up
phone
 with a well-functioning one. Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
This phrase/word (depending on the context) can be potentially replaced with :anticipate
expect
 to receive the same type of unit and

brand. Otherwise
, unfortunately, I will be forced
 to report Possible spelling mistake found.thisTH isTh isthe isto istho is
th is
 to the Customer Service Association responsible

for this problem.

I look forward to receiving a reply. (195 words)

Yours faithfully
, John Smith. 