Do you want to improve your writing? Try our new evaluation service and get detailed feedback.
Check Your Text it's free

You bought a new mobile phone. But there was something wrong with it. Write a letter ofcomplaint to tlze shop.

You bought a new mobile phone. But there was something wrong with it. Write a letter ofcomplaint to tlze shop. JwRme
Dear Madam I am writing to express my extreme dissatisfaction about the mobile phone that I bought from your shop. I purchased a white ' E-wire' mobile phone; Luxury Model # 123456 last Wednesday, 16th April 2013. Before I paid for it, we had tested the mobile phone, and it seemed to function well. However, after three days of using, it does not function properly. The main problem is that it often keeps going dead. Furthermore, the Bluetooth and Wi-fi systems are not activated, and seem to have hardware problems. Yesterday, when I tried to contact you by phone, no one could offer me any sensible answer. I called your shop and spoke with the shift manager. He told me they would repair it withi n 48 hours, but no action has been taken yet. To be honest, I am extremely disappointed with my purchase and this is not what I expected. I would like you to replace the phone with a well-functioning one. I expect to receive the same type of unit and brand. Otherwise, unfortunately, I will be forced to report th is to the Customer Service Association responsible for this problem. I look forward to receiving a reply. (195 words) Yours faithfully, John Smith.
Dear Madam

I am writing to express my extreme dissatisfaction about the mobile
You use this word too often, consider replacing it with
phone
that I
This phrase/word (depending on the context) can be potentially replaced with :
bought
from your shop.

I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
a white
Don't put a space on both sides of a quote symbol
'
E-wire' mobile
You use this word too often, consider replacing it with
phone
; Luxury Model # 123456 last
The date 16th April 2013 is not a Wednesday, but a Tuesday.
Wednesday, 16th April 2013
.

This phrase/word is too simple and can be replaced with:
Before
I paid for it, we had
This phrase/word (depending on the context) can be potentially replaced with :
tested
the mobile
You use this word too often, consider replacing it with
phone
, and it seemed to function well.
However
, after three days

of using, it does not function
properly
. The main problem is that it
This phrase/word is too simple and can be replaced with:
often
This phrase/word (depending on the context) can be potentially replaced with :
keeps
going dead.
Furthermore
, the

Bluetooth and
Possible spelling mistake found.
Wi-fi
systems are not activated, and seem to have hardware problems. Yesterday, when I tried

to contact you by
You use this word too often, consider replacing it with
phone
, no one could offer me any sensible answer. I called your shop and spoke with the shift

manager. He
This phrase/word (depending on the context) can be potentially replaced with :
told
me they would repair it
Possible spelling mistake found.
withi n
48 hours,
This phrase/word is too simple and can be replaced with:
but
no action has
been taken
yet
. To be honest,

I am
extremely
disappointed with my
This phrase/word (depending on the context) can be potentially replaced with :
purchase
and this is not what I
This phrase/word (depending on the context) can be potentially replaced with :
expected
.

I would like you to replace the
You use this word too often, consider replacing it with
phone
with a well-functioning one.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
This phrase/word (depending on the context) can be potentially replaced with :
expect
to receive the same type of unit and

brand.
Otherwise
, unfortunately, I will
be forced
to report
Possible spelling mistake found.
th is
to the Customer Service Association responsible

for this problem.

I look forward to receiving a reply. (195 words)

Yours
faithfully
, John Smith.
What do you think?
  • This is funny writingFunny
  • I love this writingLove
  • This writing has blown my mindWow
  • It made me angryAngry
  • It made me sadSad

IELTS letter You bought a new mobile phone. But there was something wrong with it. Write a letter ofcomplaint to tlze shop.

Letter
  American English
6 paragraphs
207 words
6.0
Overall Band Score
Coherence and Cohesion: 6.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
Recent posts
  • 5band
    Describe a social networking site you use regularly.
    Hello teacher and my friends. In your free time, what do you often do? For me, whenever I have free time I use social networking sites like: fb, instagram, youtube. I often spend 2 hours to utilize them. There are much news that I am interested in. For instance, on Youtube, I can watch my favorite f...
  • 5.5band
    You recently bought a vacuum cleaner. It went wrong almost immediately. Write a letter of complaint
    Dear Sir or Madam, I am writing in the hope of that you can help me with a problem regarding the vacuum cleaner that I recently bought from your shop at Bahar Street in Uchkuprik. After only two days, it started to go wrong. On the third of October, I visited your local supermarket to purchase a new...
  • 6band
    Your friend recently came to your birthday party and bought you an expensive present
    Dear Mildred, How are you, your parents and siblings? hope you all are doing good? I am writing to express my gratitude for the expensive washing machine you bought for me on my birthday as a gift. I really needed it and it came at the right time. Firstly, I am truly grateful for the machine becau...
  • 5.5band
    introduce myself haguysygfewfuew
    Hello everyone, great to meet you. My full name is Tôn Nữ Quỳnh Như, or you can call me Như. I’m in my early twenties. I’m originally from Quảng Ngãi but I spent most of my life in Tp. Thủ Đức, TpHCM. I like watching movies, specially science – fiction movies, such as Alice in wonderland or Harry Po...
  • 5.5band
    You bought refrigerator, after two days it went wrong, complaint letter
    Dear Sir or Madam I am wfiting in the hope of that you can help me with a problem regarding refrigerator that I recently bought from your shop. After only three days, thing started to go wrong. On June 22 I visited one of your l9cal shops in order to buy a fridge for my sister. Looking around the sh...
  • 5.5band
    Places to visit in my city
    Hi, Lora! I congratulate you on successfully passing the exam! These are really good news! Now I hope, you have an opportunity to visit Krasnodar, my hometown. Let me introduce this city and places that we soon visit. First of all, it has undergone signifficant changes over few ten years. The major...