Dear Mr Specter,
I am a regular customer of your prestigious travelling company, 'Go have fun'' and have been using your services for past five years. I never had any issues during my trips before and was thoroughly satisfied with the services. However, my recent trip to 'Costa Rica' has changed my perception. Ergo, I am writing this letter to express my sheer dissatisfaction and disappointment towards your company.
Two months ago, you have planned a three-week trip for me and my fiance. We both were thrilled by the exquisite tour package we were presented with and were looking forward to this trip. It was meant to be a trip of a lifetime for us; unfortunately, it turned out to be the worst nightmare as the shuttle service, which we were promised, was nowhere to be found. We somehow managed to reach our hotel, 'The Plaza'; the warm welcome we received from the staff was was commendable. But, soon after reaching our room 204 on the second floor, we found out that the air conditioner is not working and we had to wait for 3 hours for the technician to fix it.
Apart from the menaces we faced in the hotel, there was another problem waiting for us. The first day of our trip was planned for picturesque sightseeing, but the tour guide, Robert, never showed up, and our whole day was spent in the room. Because of the aforementioned events, we were highly annoyed and we request you to compensate half of the amount we spent on the bookings for this trip, which equates to £365.
I look forward to a favourable response and hearing from you soon.
Yours sincerely,
Simranjeet Kaur.
Dear Mr Specter,
I am a regular customer of your prestigious travelling
company
, 'Go have fun'' and have been using your services for past five years. I never had any issues during my
trips
before
and was
thoroughly
satisfied with the services.
However
, my recent
trip
to 'Costa Rica' has
changed
my perception. Ergo, I am writing this letter to express my sheer dissatisfaction and disappointment towards your
company
.
Two months ago, you have planned a three-week
trip
for me and my
fiance
. We both
were thrilled
by the exquisite tour package we
were presented
with and were looking forward to this
trip
. It
was meant
to be a
trip
of a lifetime for us; unfortunately, it turned out to be the worst nightmare as the shuttle service, which we
were promised
, was nowhere to
be found
. We somehow managed to reach our hotel, 'The Plaza'; the warm welcome we received from the staff
was was
commendable.
But
,
soon
after reaching our room 204 on the second floor, we found out that the air conditioner is not
working and
we had to wait for 3 hours for the technician to
fix
it.
Apart from the menaces we faced in the hotel, there was another problem waiting for us. The
first
day of our
trip
was planned
for picturesque sightseeing,
but
the tour guide, Robert, never
showed
up, and our whole day
was spent
in the room.
Because
of the aforementioned
events
, we were
highly
annoyed and
we request you to compensate half of the amount we spent on the bookings for this
trip
, which equates to £365.
I look forward to a
favourable
response and hearing from you
soon
.
Yours
sincerely
,
Simranjeet
Kaur
.