you are relationship manager t of a world class car making company. write a letter to your customer who bought the car some time back. In your letter, Introduce yourself, say something about the feature of the car, request feedback from the customer.

Dear Sir, I am writing this letter to get some information about the car you purchased from our reputed company. We are delighted to have you as our premium customer and welcome you to the Hyundai family. On the behalf of a company, I am your contact to solve your queries related to the post-sale service. A month ago, you purchased the latest model of Creta. It is one of the best cars in this segment with superior quality and handling service. Not only this, due to its safety and convenience, its sale is inclining day by day. Since you have been driving this vehicle for over a week, therefore I would like to request you to enlighten me about your experience and any suggestion if you have regarding this, so that we can provide a solution accordingly as it will come in immensely handy on many fronts for our feature service to improve the obstacles facing by our customers. I also attached a self-addressed envelope along with the feedback form. Looking forward to hearing a positive and prompt response from your side. Yours sincerely, Rajive Sharma