Dear Mr. Jones,
I am one of the tenants at your property in Upper Lewis Road, and writing to complain about the fact that we do not have any hot water or heating in our house.
As you inform, we have been living in this house since September and have always paid our rent on time. However, we have had no hot water for last two weeks. This is making our lives very difficult, especially as it is now the middle of winter. Last week, you said you would send a workman to our house within 3 days, but no one came. After calling many times, the workman eventually arrived at the house 5 days later. Unfortunately, he said he could not fix the problem because the boiler was too old! We are now extremely unhappy about this solution.
We are prepared to continue to rent your house but please arrange for emergency repairs to be made. We also request a 40% discount on our rent for the period we have been without any hot water or heating.
We look forward to hearing from you.
Shannon Brown
Dear Mr. Jones,
I am one of the tenants at your property in Upper Lewis Road, and writing to complain about the fact that we do not have any hot water or heating in our
house
.
As you inform, we have been living in this
house
since September and have always paid our rent on time.
However
, we have had no hot water for last two weeks. This is making our
lives
very
difficult,
especially
as it is
now
the middle of winter. Last week, you said you would
send
a workman to our
house
within 3 days,
but
no one came. After calling
many
times, the workman
eventually
arrived at the
house
5 days later. Unfortunately, he said he could not
fix
the problem
because
the boiler was too
old
! We are
now
extremely
unhappy about this solution.
We
are prepared
to continue to rent your
house
but
please
arrange for emergency repairs to
be made
.
We
also
request a 40% discount on our rent for the period we have been without any hot water or heating.
We
look forward to hearing from you.
Shannon Brown