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You received an email from an online shop. They asked you about your negative comments on their products. What products did you buy? When did you order? What made you feel unhappy about the products? What can they do to deal with this issue? Dear Sir or Madam,
I am writing to complain about your products on Lady Fashion shop. I have been a loyal customer for many years and until this incident never had any complaints.
On July 31, I placed the following order: one cardigan, two skirts and three sweaters. On August 15, however, I receiv...