Dear Sir,
I am writing this letter to express my disappointment with the quality of service and quality of food from your holtel. I booked online a package tour on the website of your company but unfortunately, the trip did not live up to my expectations.
When it comes to my trip, I was deeply dissatisfied not only low- quality room service but also the staff' s service during meals. As I booked all- inclusive vacation package, the accommodation at least should have provided necessities to satisfy my demands but it did not. For two days, I had to live cramped in a narrow and lightly furnished room. In addition to, the air conditioner and the light is too dim, which really annoyed me. Moreover, a trip to the concert was unreasonably canceled just because there was no alternative driver. Futhermore, your food is usually of very high standard I felt that, on this occasion, the meal left a lot to be desired. The preparation and presentation seemed huried and careless. As a result, neither my gues nor I felt inclined to finish our meal.
As you can see, the condition of the room with the quality of the meal were unsatisfactory in many ways. Therefore I would like to ask for a discount of thirty per cent of the price we paid for the rent.
I hope this feedback was useful to you and will help to make the waiter and the service a better in the future. Please report back to me regarding your plans of how to deal with this situation!
Yours sincerely,
Dear Sir,
I am writing this letter to express my disappointment with the
quality
of
service
and
quality
of food from your
holtel
. I booked online a package tour on the website of your
company
but
unfortunately, the trip did not
live
up to my expectations.
When it
comes
to my trip, I was
deeply
dissatisfied not
only
low-
quality
room
service
but
also
the staff' s
service
during meals. As I booked all- inclusive vacation package, the accommodation at least should have provided necessities to satisfy my demands
but
it did not. For two days, I had to
live
cramped in a narrow and
lightly
furnished room.
In addition
to, the air conditioner and the light is too dim, which
really
annoyed me.
Moreover
, a trip to the concert was
unreasonably
canceled
just
because
there was no alternative driver.
Futhermore
, your food is
usually
of
very
high standard I felt that, on this occasion, the meal
left
a lot to
be desired
. The preparation and presentation seemed
huried
and careless.
As a result
, neither my
gues
nor I felt inclined to finish our meal.
As you can
see
, the condition of the room with the
quality
of the meal were unsatisfactory in
many
ways.
Therefore
I would like to
ask for
a discount of thirty per cent of the price we paid for the rent.
I hope this feedback was useful to you and will
help
to
make
the waiter and the
service
a better in the future.
Please
report back to me regarding your plans of how to deal with this situation!
Yours
sincerely
,