6band
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing. Write a letter to the shop. In your letter • explain what the problem[s) is/are • explain if anything was done to improve the situation • say what you would like the shop to do. Dear Sir or Madam,
I am writing this letter with respect to a concern I have already raised to the customer care team telephonically. I had recently purchased a dining table from your renowned shop and was expecting a phenomenal service as I have heard of from friends who have purchased from your s...