Dear sir, I am writing this letter with regard to online purchase of SAMSUNG Galaxy m50 smartphone on your website. Its a Radiant blue mobile with configuration of 128 giga bytes memory and 6 giga bytes Ram.
Let me explain my situation, from day one the mobile showed a lot of issues. On unboxing the phone was not properly packed, other than that it always gets heat up by short use, It is difficult to hold the phone on many occasion moreover it has very poor battery backup for a new phone. It get's difficult to connect with wifi on occasions. overall I had a very unpleasant experience with my new buy.
Would you kindly refund the money. I am not quite sure if I want to use the mobile from the same company. I found there mobiles not very well made. So I have dropped the idea of exchange and also a new mobile in same price range has been launched by apple. I am planning to buy it. I await a favorable response from you. Thanking you for your consideration.
yours faithfullysiddharth bakshi
Dear sir, I am writing this letter with regard to online
purchase
of
SAMSUNG Galaxy
m50 smartphone on your website.
Its
a Radiant blue mobile with configuration of 128
giga
bytes memory and 6
giga
bytes Ram.
Let
me
explain
my situation, from day one the mobile
showed
a lot of
issues. On unboxing the phone was not
properly
packed, other than that it always
gets
heat up by short
use
, It is difficult to hold the phone on
many occasion
moreover
it has
very
poor battery backup for a new phone. It
get's
difficult to connect with
wifi
on occasions.
overall
I had a
very
unpleasant experience with my new
buy
.
Would you kindly refund the money. I am not quite sure if I want to
use
the mobile from the same
company
. I found there mobiles not
very
well made
.
So
I have dropped the
idea
of exchange and
also
a new mobile in same price range has
been launched
by apple. I am planning to
buy
it. I await a favorable response from you. Thanking you for your consideration.
yours
faithfullysiddharth
bakshi