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Write a complaint letter

Write a complaint letter Aprqw
Dear Sir or Madam, I am writing to complain about the school canteen which we ordered some somsas and bottles of coca cola. First of all, in your menu you mentioned that all dishes were fresh. The problem was that the dishes were not fresh as you said and they were also sour, so we could not eat and drink drinks as well as they were too warm to drink. Moreover, the menu claimed that there were some meals with fresh salads which were prepared at home, but not only your meals were such a good condition as you said also the bags of the dishes were not clean as shown in your menu. In addition, the menu mentioned that the canteen was so tidy and clean but the chairs were not suitable for older persons because they were too small for them to sit. Last but not least, you claimed that the canteen was only for pupils studying there but you didn't mention that it was not for people who came to get their children from school. We think it is clear that your menu was misleading. As a result we would like you to return our money we spent the meals because they were the worst that we had ever ordered. We look forward to receiving a prompt reply. Yours sincerely. Laura Smith
Dear Sir or Madam,

I am writing to complain about the school canteen which we ordered
some
somsas
and bottles of coca cola.
First of all
, in your
menu
you mentioned that all dishes were fresh. The problem was that the dishes were not fresh as you
said and
they were
also
sour,
so
we could not eat and drink drinks
as well
as they were too warm to drink.
Moreover
, the
menu
claimed that there were
some
meals with fresh salads which
were prepared
at home,
but
not
only
your meals were such a
good
condition as you said
also
the bags of the dishes were not clean as shown in your menu.

In addition
, the
menu
mentioned that the canteen was
so
tidy and clean
but
the chairs were not suitable for older persons
because
they were too
small
for them to sit.

Last
but
not least, you claimed that the canteen was
only
for pupils studying there
but
you didn't mention that it was not for
people
who came to
get
their children from school.

We
think
it is
clear
that your
menu
was misleading.
As a result
we would like you to return our money we spent the meals
because
they were the worst that we had ever ordered.

We look forward to receiving a prompt reply.

Yours
sincerely
.

Laura Smith
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IELTS letter Write a complaint letter

Letter
  American English
8 paragraphs
224 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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