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There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear ..........., You should write at least 150 words.

There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear. . . . . . . . . . . , M0GQ
Dear John, I am writing to bring certain issues I have been facing with the bus services lately to your notice. I have been using the bus services for last 2 years and have never faced such problems before. For the past 2 weeks, I have noticed that the 8 am and the 5 pm buses are delayed by 15 to 20 minutes. Additionally, I would like to highlight that due to some error in the ticketing system, I was overcharged $5 for some of my rides. I generally take the morning one to reach work, and this delay has landed me in trouble with my manager. To add to my misery, I still haven't been issued a refund for my overcharged tickets. I suggest that that the company should evaluate what has been causing these consistent delays in bus timings, and resolve them at the earliest possible. There should be a proper refund system in place, and an escalation matrix as part of the customer service. This would help customers like me get an update on the status of our concerns and expected closure timelines. I have been a loyal customer of the company and really wish that you take action on these issues faced by me. I look forward to hearing back from you. Yours sincerely Rita
Dear John,

I am writing to bring certain issues I have been facing with the bus services lately to your notice.

I have been using the bus services for last 2 years and have never faced such problems
This phrase/word is too simple and can be replaced with:
before
.

For the past 2 weeks, I have noticed that the 8 am and the 5 pm buses
are delayed
by 15 to 20 minutes.
Additionally
, I would like to highlight that due to
This phrase/word is too simple and can be replaced with:
some
error in the ticketing system, I
was overcharged
$5 for
This phrase/word is too simple and can be replaced with:
some
of my rides.

I
generally
take the morning one to reach work, and this delay has landed me in trouble with my manager. To
This phrase/word (depending on the context) can be potentially replaced with :
add
to my misery, I
still
haven't
been issued
a refund for my overcharged tickets.

I suggest
Possible typo: you repeated a word
that that
the
This phrase/word (depending on the context) can be potentially replaced with :
company
should evaluate what has been causing these consistent delays in bus timings, and resolve them at the earliest possible. There should be a proper refund system in place, and an escalation matrix as part of the customer service. This would
This phrase/word (depending on the context) can be potentially replaced with :
help
customers like me
This phrase/word (depending on the context) can be potentially replaced with :
get
an update on the status of our concerns and
This phrase/word (depending on the context) can be potentially replaced with :
expected
closure timelines.

I have been a loyal customer of the
This phrase/word (depending on the context) can be potentially replaced with :
company
and
really
wish that you take action on these issues faced by me. I look forward to hearing back from you.

Yours
sincerely


Rita
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IELTS letter There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear. . . . . . . . . . . ,

Letter
  American English
8 paragraphs
218 words
6.5
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 6.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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  • There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear ..........., You should write at least 150 words.