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Task 1 You should spend about 20 minutes on this task. There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • describe the complaints that have been made • say why the reception area is important • suggest how the reception area could be improved Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ...................... ,

Task 1 There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • describe the complaints that have been made • say why the reception area is important • suggest how the reception area could be improved You do NOT need to write any addresses. Begin your letter as follows: Dear. . . . . . . . . . . . . . . . . . . . . . , 6VA3
Dear Sir, I am writing to you regarding the several complaints received from different visitors about the reception area and outlining few of my recommendations for the its improvements. One of the major complaint is that the receptionist is always busy and doesn't cater to visitors questions. There's always a long queue at the reception desk which makes some visitors get delayed for their respective meetings. Another common complaint is regarding the cleanliness of the reception area. The reception area is the most critical area for any company because it gives the first impression about the organization. For example, if any investor is coming in and there's a long queue to get in with disorganization, it would give a bad impression about the company. In my opinion the reception area is understaffed. There is only one receptionist who answers the phone calls as well as greets the visitors. If we add another staff member at the desk it would be helpful for her as well as it would reduce the long queues. Secondly, we should install more dustbins near the reception area. Currently there is no dustbin close to the reception, therefore when people are waiting in the queue with a coffee mug for example they tend to leave it at their seat instead of throwing it in the dustbin. This makes the area look very unclean. I believe these recommendations will help resolve some of the complaints. It would be great to know your thoughts on this. I look forward to your response. Best regards, Riddhi
Dear Sir,

I am writing to you regarding the several complaints received from
different
visitors
about the
reception
area
and outlining few of my recommendations for
the its improvements
. One of the major complaint is that the receptionist is always busy and doesn't cater to
visitors
questions. There's always a long queue at the
reception
desk which
makes
some
visitors
get
delayed for their respective meetings. Another common complaint is regarding the cleanliness of the
reception
area.

The
reception
area
is the most critical
area
for any
company
because
it gives the
first
impression about the organization.
For example
, if any investor is coming in and there's a long queue to
get
in with disorganization, it would give a
bad
impression about the
company
.

In my opinion the
reception
area
is understaffed
. There is
only
one receptionist who answers the phone calls
as well
as greets the
visitors
. If we
add
another staff member at the desk it would be helpful for her
as well
as it would
reduce
the long queues.
Secondly
, we should install more dustbins near the
reception
area
.
Currently
there is no dustbin close to the
reception
,
therefore
when
people
are waiting in the queue with a coffee mug
for example
they tend to
leave
it at their seat
instead
of throwing it in the dustbin. This
makes
the
area
look
very
unclean. I believe these recommendations will
help
resolve
some of the
complaints.

It would be great to know your thoughts on this.

I look forward to your response.

Best regards,

Riddhi
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IELTS letter Task 1 There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • describe the complaints that have been made • say why the reception area is important • suggest how the reception area could be improved You do NOT need to write any addresses. Begin your letter as follows: Dear. . . . . . . . . . . . . . . . . . . . . . ,

Letter
  American English
8 paragraphs
256 words
6.0
Overall Band Score
Coherence and Cohesion: 6.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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