5.5band
You booked a two-week holiday to Sydney with a tour agency. You are not happy with the holiday – the flight was delayed, the hotel was noisy, and so on. v. 4 Dear Sir or Madam,
I took a tour package you offered and travelled to Sydney on 25th July. I was looking forward to an exciting tour but was disappointed with the quality of service your company has provided. I am hoping that you would refund half of the amount I paid as compensation as your compan...