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Overbilling on car repair

Overbilling on car repair 86xLm
Dear Sir, I am writing this letter to express my sheer disappointment with the services charges I paid after the recent car service. My car Audi Q1 bearing registration number WSD 23654 was serviced at your Hounslow service centre on 12 October 2020. My invoice number is WTERR772. I reported a minor issue with the braking system, a screeching sound, whenever brakes were applied. Your staff promptly fixed the problem and handed over the final bill. I was awestruck seeing a final bill of Rupees Twenty-Five Thousand for a regular service and fixing a minor problem. I always get my car maintained from your service centre due to the high-quality work. According to your rate card, fixed charges for car servicing including any minor fault repair is Rupees Three Thousand only. This incident has shaken my trust and left me feeling cheated. I would like you to investigate this incident and take punitive actions against the staff member found guilty. Further, please refund the excess charges to my credit card immediately. I am not intended to return to your workshop until you take a corrective action. Looking forward to hearing from you.
Dear Sir,

I am writing this letter to express my sheer disappointment with the
You use this word too often, consider replacing it with
services
charges I paid after the recent
You use this word too often, consider replacing it with
car
You use this word too often, consider replacing it with
service
. My
You use this word too often, consider replacing it with
car
Audi Q1 bearing registration number WSD 23654
was serviced
at your
Possible spelling mistake found.
Hounslow
You use this word too often, consider replacing it with
service
Possible spelling mistake. 'centre' is British English.
centre
on 12 October 2020. My invoice number is WTERR772.

I reported a minor issue with the braking system, a screeching sound, whenever brakes
were applied
. Your staff
promptly
This phrase/word (depending on the context) can be potentially replaced with :
fixed
the problem and handed over the final bill. I was awestruck seeing a final bill of Rupees Twenty-Five Thousand for a regular
You use this word too often, consider replacing it with
service
and fixing a minor problem.

I always
This phrase/word (depending on the context) can be potentially replaced with :
get
my
You use this word too often, consider replacing it with
car
maintained from your
You use this word too often, consider replacing it with
service
Possible spelling mistake. 'centre' is British English.
centre
due to the high-quality work. According to your rate card,
This phrase/word (depending on the context) can be potentially replaced with :
fixed
charges for
You use this word too often, consider replacing it with
car
servicing including any minor fault repair is Rupees Three
Use "a Thousand" or use a number before 'Thousand'.
Thousand
This phrase/word (depending on the context) can be potentially replaced with :
only
. This incident has shaken my trust and
This phrase/word (depending on the context) can be potentially replaced with :
left
me feeling cheated.

I would like you to investigate this incident and take punitive actions against the staff member found guilty.
Further
,
This phrase/word (depending on the context) can be potentially replaced with :
please
refund the excess charges to my credit card immediately. I am not intended to return to your workshop until you take a corrective action.

Looking forward to hearing from you.
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IELTS letter Overbilling on car repair

Letter
  American English
6 paragraphs
192 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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