Dear Sir or Madam,
I have ordered a wallet last week, was excitedly waiting to receive the product, however, it turned out to be unusable. It is not genuine leather and poorly produced. I would like to receive a replacement or refund.
I placed an order on amazon website on 02/12/2021 using my credit card number 17465990969890. The order receipt is attached below. It is a women wallet with the 18 cm length and 9 cm height.
The making of it clearly shows that its not of leather despite, the claim in the description. In addition, the card placeholders are so small than the picture displayed on the website, moreover, the description mentioned that there are 2 window ID slots, 4 card slots, 2 cash pockets and 2 hidden pockets features are missing in the provided one, making it think as a manufacture flaw.
As I liked the design and the description, I would like to receive same product in genuine leather with all the features mentioned, otherwise please refund me with the total amount. If I do not hear a reply I will raise a complaint in my bank.
Thank you for giving the matter your attention. I hope to hear from you at the earliest.
Yours Sincerely,
Dear Sir or Madam,
I have ordered a wallet last week, was
excitedly
waiting to receive the product,
however
, it turned out to be unusable. It is not genuine leather and
poorly
produced. I would like to receive a replacement or refund.
I placed an order on
amazon
website on 02/12/2021 using my credit card number 17465990969890. The order receipt
is attached
below. It is a
women
wallet with the 18 cm length and 9 cm height.
The making of it
clearly
shows
that its not of leather despite, the claim in the description.
In addition
, the card placeholders are
so
small
than the picture displayed on the website,
moreover
, the description mentioned that there are 2
window
ID slots, 4 card slots, 2 cash pockets and 2 hidden pockets features are missing in the provided one, making it
think
as a manufacture flaw.
As I liked the design and the description, I would like to receive same product in genuine leather with all the features mentioned,
otherwise
please
refund me with the total amount.
If
I do not hear a reply I will raise a complaint in my bank.
Thank you for giving the matter your attention. I hope to hear from you at the earliest.
Yours
Sincerely
,