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ordered online but not good 1. what ordered 2. what issue 3. what do u want

ordered online but not good 1. what ordered 2. what issue 3. what do u want 1Vla7
Dear Sir or Madam, Recently, I have ordered a wallet from your website, for which was so excited and thrilled, however, once it arrived I was terribly disappointed and hoping to get it replaced or refunded. I pursued a leather wallet from www. amazon. com on 24th January, 2021 in the color brown using my credit card. The height is 14 cm, length 9 cm and width 2 cm. The receipt copy is attached below. It is definitely not the genuine leather, which is poorly produced. Once the product arrived, I opened it and shocked to see the size and features does not match the description, as a matter of fact, it must have two ID window slots, 2 passport size slots, 4 card pockets and 4 cash pockets, however, there are place holders are so small and torn that looks as a manufacturing flaw. This is certainly not expected, I really like the design. Consequently, if the product is replaced with original leather and have the same features described, then will accept a replacement, or else, I demand a refund within few days. Thank you for taking into consideration. I hope to hearing a reply soon. Yours faithfully,
Dear Sir or Madam,

Recently, I have ordered a wallet from your website, for which was
so
excited and thrilled,
however
, once it arrived I was
terribly
disappointed and hoping to
get
it replaced or refunded.

I pursued a leather wallet from
www
.
amazon
.
com
on 24th
January, 2021
in the color brown using my credit card. The height is 14 cm, length 9 cm and width 2 cm. The receipt copy
is attached
below. It is definitely not the genuine leather, which is
poorly


produced
.

Once the product arrived, I opened it and shocked to
see
the size and features does not match the description, as a matter of fact, it
must
have two ID window slots, 2 passport size slots, 4 card pockets and 4 cash pockets,
however
, there are place holders are
so
small
and torn that looks as a manufacturing flaw.

This is
certainly
not
expected
, I
really
like the design.
Consequently
, if the product
is replaced
with original leather and have the same features
described
, then will accept a replacement, or else, I demand a refund within few days.

Thank you for taking into consideration. I hope to hearing a reply
soon
.

Yours
faithfully
,
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IELTS letter ordered online but not good 1. what ordered 2. what issue 3. what do u want

Letter
  American English
8 paragraphs
199 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
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Lexical Resource: 6.0
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Grammatical Range: 6.0
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Task Achievement: 5.0
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