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lthough you have never formally studied computing, you have always been interested in computers. You have just read about a computer course that really interests you, but it is only for people who have completed an elementary course.Write a letter to thecollege enrolment officer. In your letter●explain why you are writing●describe your circumstances●ask if a special exception can be made for you so you can enrol in the course

Two weeks ago, I ordered a cover for my iPhone 11 Pro from your online store. I was excited when it arrived but very disappointed to find that the product was poorly produced and unusable. I am hoping you will replace it. In relation to the specifics of the order, I purchased this leather phone case through your website called "iPhone Zone" on September 18th using my Credit Card. The order number is UE#158745 and I am attaching a copy of my receipt. The issue with the cover is that it does not hold the phone securely inside and has some scratch mark on it. The picture of the item on your website clearly shows that it is black colour iPhone 11 Pro cover, but in reality, it is not made for this model. So I’m sure this is either a manufacturing flaw or was mistakenly shipped to my address. As a solution, and because I really like the cover I ordered, I am hoping that you will agree to send me another one for free. Otherwise, I would like a full refund and I will be contacting by Bank complaints if I do not hear back from you in regards to this within a week. Thank you for giving the matter your attention and I hope to hear your reply soon.
Two weeks ago, I ordered a
cover
for my iPhone 11 Pro from your online store. I
was excited
when it arrived
but
very
disappointed to find that the product was
poorly
produced and unusable. I am hoping you will replace it.

In relation to the specifics of the order, I
purchased
this leather phone case through your website called "iPhone Zone" on September 18th using my Credit Card. The order number is UE#158745 and I am attaching a copy of my receipt. The issue with the
cover
is that it does not hold the phone
securely
inside and has
some
scratch mark on it. The picture of the item on your website
clearly
shows
that it is black colour iPhone 11 Pro
cover
,
but
in reality, it is not made for this model.
So
I’m sure this is either a manufacturing flaw or was
mistakenly
shipped to my address.

As a solution, and
because
I
really
like the
cover
I ordered, I am hoping that you will
agree
to
send
me another one for free.
Otherwise
, I would like a full refund and I will be contacting by Bank complaints if I do not hear back from you in regards to this within a week.

Thank you for giving the matter your attention and I hope to hear your reply
soon
.
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IELTS letter lthough you have never formally studied computing, you have always been interested in computers. You have just read about a computer course that really interests you, but it is only for people who have completed an elementary course. Write a letter to thecollege enrolment officer. In your letter●explain why you are writing●describe your circumstances●ask if a special exception can be made for you so you can enrol in the course

Letter
  American English
4 paragraphs
222 words
6.5
Overall Band Score
Coherence and Cohesion: 5.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 7.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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