Dear Sir, I am writing to complainbout the poor service provided by your hotel. In fact, it was not what I expected. The staffwere very friendly and the location is extremely convenient. However, I feel I must express my dissappointment about the room. The main problem is that the beds were not properly done and the bathrooms were still dirty. They rarelychanged my bed sheets and towels. I wonder what do the housecleaning people at your hotel do exactly to prepare the room for the next guest? Another serious problem is related to the poor quality of electricity. I didn't dream of facing electricity cut-off in sucha three star hotel. You have got electrical appliances which either wouldn't work or there would be no electricity to operate. I hope that you will look into this situation as a matter of some urgency and that the service offered by your hotel will improve Yours sincerely, Jane Brown
Dear Sir, I am writing to
complainbout
the poor service provided by your
hotel
. In fact, it was not what I
expected
. The
staffwere
very
friendly and the location is
extremely
convenient.
However
, I feel I
must
express my
dissappointment
about the room. The main problem is that the beds were not
properly
done and the bathrooms were
still
dirty. They
rarelychanged
my
bed sheets
and towels. I wonder what do the housecleaning
people
at your
hotel
do exactly to prepare the room for the
next
guest? Another serious problem
is related
to the poor quality of electricity. I didn't dream of facing electricity
cut
-off in
sucha
three star
hotel
. You have
got
electrical appliances which either wouldn't work or there would be no electricity to operate. I hope that you will look into this situation as a matter of
some
urgency and that the service offered by your
hotel
will
improve
Yours
sincerely
, Jane
Brown