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Letter to the company complaining about the additional money they charged for an item

Letter to the company complaining about the additional money they charged for an item lLA81

Dear Sir or Madam, I am writing this letter to complain about a mobile phone, which I purchased from your online store on 10 November. I placed the order from your website to buy a Nokia phone which has a model id as Poco F1 124. When I checked the item before placing the order, there was a 20% discount mentioned on the original price. It was for $200, however, after discount it was for $160. But when I placed the order by using my credit card it deducted the original price instead of sale price. I clearly remember that the reduced amount for the phone was flashing on the website and I read the same in the Times Now newspaper also. As I have paid additional amount, I request you to look into this matter urgently and return $40 back to my bank account or add it to my card. I would look forward to hearing from you. Yours faithfully, Sam

Dear Sir or Madam,

I am writing this letter to complain about a mobile phone, which I This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 from your online store on 10 November.

I placed the order from your website to This phrase/word (depending on the context) can be potentially replaced with :purchase
buy
 a Nokia phone which has a model id as Possible spelling mistake found.PoloLocoPogoCocoPockOCO
Poco
 F1 124. When I This phrase/word (depending on the context) can be potentially replaced with :monitored
checked
 the item This phrase/word is too simple and can be replaced with:previouslyprior to
before
 placing the order, there was a 20% discount mentioned on the original price. It was for $200, however
, after discount it was for $160.

This phrase/word is too simple and can be replaced with:on the contrary
But
 when I placed the order by using my credit card it deducted the original price instead
 of sale price. I clearly
 remember that the This phrase/word (depending on the context) can be potentially replaced with :alleviated
reduced
 amount for the phone was flashing on the website and I read the same in the Times This phrase/word (depending on the context) can be potentially replaced with :nowadays
Now
 newspaper also
.

As I have paid additional amount, I request you to look into this matter urgently
 and return $40 back to my bank account or This phrase/word (depending on the context) can be potentially replaced with :accrue
add
 it to my card.

I would look forward to hearing from you.

Yours faithfully
,

Sam