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Letter to customer service manager of car rental company

Letter to customer service manager of car rental company NrP2j

Dear Sir/Madam, I am writing to bring to your attention an incident that happened on my trip to Plano city in your rental car last weekend. I would like to make some suggestions so that such things does not happen again. My name is Manny and I am a loyal customer of your car rental service Nice ride at New park street. Although your outlet is slightly away from my residence than RideOn, I have always preferred yours because of the condition of vehicles and customer friendly services offered. On this occasion, however, I suffered an unfortunate incident because of the negligence of store staff. As I started my journey from the store, I felt the air pressure in the front wheels of the vehicle was showing low as per the odometer indicator. I immediately stalled my journey and complained about the same on the helpline number to which the operator responded rudely and routed me to the service provider helpline. On discussing the issue, they immediately sent a technician to fix it but that took around 5 hours to replace the faulty odometer indicator due to which I had to postpone my journey for the day and return home. Though I understand due to the large number of vehicles, the maintenance activity for each one of it is a tedious task, I feel the incident could have been avoided if someone from the team would have thoroughly checked the vehicles before handing them over to customers, who in turn use them over highways risking their lives by driving these unmaintained vehicles. I would suggest you, kindly review your policies around vehicle inspection before delivery in order to avoid such incidents in the future and would appreciate if you can waive a day’s rental from the contract, which was wasted in getting the vehicle in the right condition before we can hit the road. I hope you will take this into account to avoid further mishaps. Yours faithfully Rana Dagupati

Dear Sir/Madam,

I am writing to bring to your attention an You use this word too often, consider replacing it withepisodecircumstancescenemattereventfact
incident
 that happened on my trip to Plano city in your rental car last weekend. I would like to This phrase/word (depending on the context) can be potentially replaced with :createconstructmanufactureproduce
make
This phrase/word is too simple and can be replaced with:a number of
some
 suggestions This phrase/word is too simple and can be replaced with:consequently
so
 that such things does not happen again.

My name is Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).Manny, and
Manny and
 I am a loyal customer of your car rental service Nice ride at New park street. Although your outlet is slightly
 away from my residence than Possible spelling mistake found.Gideon
RideOn
, I have always preferred yours This phrase/word is too simple and can be replaced with:due to the factin light of the fact thatowing to the fact that
because
 of the condition of You use this word too often, consider replacing it withwagonvancarbustruckautomobile
vehicles
 and customer friendly services offered.

On this occasion, however
, I suffered an unfortunate You use this word too often, consider replacing it withepisodecircumstancescenemattereventfact
incident
This phrase/word is too simple and can be replaced with:due to the factin light of the fact thatowing to the fact that
because
 of the negligence of store staff. As I This phrase/word (depending on the context) can be potentially replaced with :initiated
started
 my journey from the store, I felt the air pressure in the front wheels of the You use this word too often, consider replacing it withwagonvancarbustruckautomobile
vehicle
 was showing low as per the odometer indicator. I immediately stalled my journey and complained about the same on the helpline number to which the operator responded rudely
 and routed me to the service provider helpline. On discussing the issue, they immediately This phrase/word (depending on the context) can be potentially replaced with :transmitted
sent
 a technician to This phrase/word (depending on the context) can be potentially replaced with :rectify
fix
 it This phrase/word is too simple and can be replaced with:on the contrary
but
 that took around 5 hours to replace the faulty odometer indicator due to which I had to postpone my journey for the day and return home.

Though I understand due to the large number of You use this word too often, consider replacing it withwagonvancarbustruckautomobile
vehicles
, the maintenance activity for each one of it is a tedious task, I feel the You use this word too often, consider replacing it withepisodecircumstancescenemattereventfact
incident
 could have been avoided
 if someone from the team would have thoroughly
This phrase/word (depending on the context) can be potentially replaced with :monitored
checked
 the You use this word too often, consider replacing it withwagonvancarbustruckautomobile
vehicles
This phrase/word is too simple and can be replaced with:previouslyprior to
before
 handing them over to customers, who in turn This phrase/word (depending on the context) can be potentially replaced with :exploit
use
 them over highways risking their This phrase/word (depending on the context) can be potentially replaced with :resides
lives
 by driving these unmaintained vehicles.

I would suggest you, kindly review your policies around You use this word too often, consider replacing it withwagonvancarbustruckautomobile
vehicle
 inspection This phrase/word is too simple and can be replaced with:previouslyprior to
before
 delivery in order to avoid such You use this word too often, consider replacing it withepisodecircumstancescenemattereventfact
incidents
 in the future and would appreciate if you can waive a day’s rental from the contract, which was wasted
 in getting the You use this word too often, consider replacing it withwagonvancarbustruckautomobile
vehicle
 in the right condition This phrase/word is too simple and can be replaced with:previouslyprior to
before
 we can hit the road.

I hope you will take this into account to avoid further
 mishaps.

Yours faithfully


Possible spelling mistake found.ReynaRanRankRNAAnaDana
Rana
Possible spelling mistake found.Digerati
Dagupati