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letter regarding Microwave

letter regarding Microwave mWA8d
Dear Sir/Madam, I am a regular customer in your shop. I am writing to express my disappointment in the service I received last week. I went into your shop to purchase a microwave oven. I am familiar with your shop and know that you usually sell good quality merchandise and that you have friendly and efficient service. I waited for ten minutes to find a sales person to help me and when I asked questions about the selection and prices of the microwaves, the assistant (whose name was James) did not know any of the answers and seemed unwilling to find out. Eventually he went to answer the phone and did not come back to help me. I finally left the shop and purchased my microwave elsewhere. I am surprised that you would employ a person this unhelpful and uninformed. I would like to receive a written apology from your store, preferably from the sales assistant himself. I would like to be confident that I can have a positive shopping experience in your store next time. I look forward to your reply. Yours faithfully,
Dear Sir/Madam,

I am a regular customer in your
shop
. I am writing to express my disappointment in the service I received last week.

I
went into your
shop
to
purchase
a microwave oven.
I
am familiar with your
shop
and know that you
usually
sell
good
quality merchandise and that you have friendly and efficient service.
I
waited for ten minutes to find a sales person to
help
me and when I asked questions about the selection and prices of the microwaves, the assistant (whose name was James) did not know any of the answers and seemed unwilling to find out.
Eventually
he went to answer the phone and did not
come
back to
help
me. I
finally
left
the
shop
and
purchased
my microwave elsewhere.

I
am surprised
that you would employ a person this unhelpful and uninformed.
I
would like to receive a written apology from your store,
preferably
from the sales assistant himself.

I
would like to be confident that I can have a
positive
shopping experience in your store
next
time.
I
look forward to your reply.

Yours
faithfully
,
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IELTS letter letter regarding Microwave

Letter
  American English
6 paragraphs
184 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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