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letter of complain about product

letter of complain about product 8xkem

Dear Sir or Madam, I am writing in the hope that you can help me with a problem regarding the microwave oven which I recently bought from your shop. After only two days, things started to go wrong. On the 20 th of June, I visited one of your central shops in order to buy a microwave oven for my mother-in-law. Looking around the shop I encountered the expected item and I asked a shop assistant about the appliance. After getting all information I could decide to purchase it. After two days, my mother-in-law made a call and said about the bad conditions of the electronic item. When she used it for the first time it worked properly and the food in it was hot. However, when she utilized it the second time there seemed to have been a malfunction while it was working. The food was still not hot enough when she took it out. Furthermore, when she tried heating another the same food happened. In addition to this, the machine bulb did not work. I would like you to replace the microwave oven with a well-functioning one. I expect to receive the same type of unit and brand. Otherwise, unfortunately, I will be forced to report this to the Customer Service Association responsible for this problem. I look forward to receiving a prompt reply. Yours faithfully, XXX

Dear Sir or Madam, I am writing in the hope that you can This phrase/word (depending on the context) can be potentially replaced with :assistassistance
help
 me with a problem regarding the microwave oven which I recently This phrase/word (depending on the context) can be potentially replaced with :purchased
bought
 from your You use this word too often, consider replacing it withemporiumdepartment storechainboutiquemarketoutlet
shop
. After This phrase/word (depending on the context) can be potentially replaced with :exclusively
only
 two days, things This phrase/word (depending on the context) can be potentially replaced with :initiated
started
 to go This phrase/word is too simple and can be replaced with:incorrect
wrong
. On the Did you mean "20th"?20th
20 th
 of June, I visited one of your central You use this word too often, consider replacing it withemporiumdepartment storechainboutiquemarketoutlet
shops
 in order to This phrase/word (depending on the context) can be potentially replaced with :purchase
buy
 a microwave oven for my mother-in-law. Looking around the You use this word too often, consider replacing it withemporiumdepartment storechainboutiquemarketoutlet
shop
 I encountered the This phrase/word (depending on the context) can be potentially replaced with :anticipated
expected
 item and I asked a You use this word too often, consider replacing it withemporiumdepartment storechainboutiquemarketoutlet
shop
 assistant about the appliance. “After” at the beginning of a sentence usually requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
After
 getting all information I could decide to This phrase/word (depending on the context) can be potentially replaced with :acquire
purchase
 it. After two days, my mother-in-law made a call and said about the This phrase/word (depending on the context) can be potentially replaced with :evil
bad
 conditions of the electronic item. When she This phrase/word (depending on the context) can be potentially replaced with :exploited
used
 it for the first
 time it worked properly
 and the food in it was hot. However
, when she utilized it the second time there seemed to have been a malfunction while it was working. The food was still
 not hot This phrase/word is too simple and can be replaced with:abundance
enough
 when she took it out. Furthermore
, when she tried heating another the same food happened. In addition
 to this, the machine bulb did not work. I would like you to replace the microwave oven with a well-functioning one. I This phrase/word (depending on the context) can be potentially replaced with :anticipate
expect
 to receive the same type of unit and brand. Otherwise
, unfortunately, I will be forced
 to report this to the Customer Service Association responsible for this problem. I look forward to receiving a prompt reply. Yours faithfully
, Please add a punctuation mark at the end of paragraphXXX.XXX!XXX?XXX:XXX,XXX;
XXX