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kitchen equipment did not work

kitchen equipment did not work QVbB1
Dear Sir or Madam, Last week I bought a kettle from your shop. It was a nice Blue kettle which was on sale. When I came home I tested it work but it did not work. The power signal was not working so it did not boil the water. Immediately after realizing the problem, I phoned the shop and I did some tests with the instructions they gave me. The tests were also failed and the kettle did not work. When I phoned second time the shop told me that they will send someone to check the kettle in 3 days. Before coming to my home they will inform me. It has been five days passed since I phoned and still no one reached me. Since I have no other kettle I need this equipment for hot water. It will be very nice if you check my records in case they have forgotten and send me someone in an appropriate time. Best Regards Mesut.
Dear Sir or Madam,

Last week I
bought
a
kettle
from your shop. It was a nice Blue
kettle
which was on sale. When I came home I
tested
it work
but
it did not work. The power signal was not working
so
it did not boil the water.

Immediately after realizing the problem, I phoned the shop and I did
some
tests
with the instructions they gave me. The
tests
were
also
failed and the
kettle
did not work.
When
I phoned second time the shop
told
me that they will
send
someone to
check
the
kettle
in 3 days.
Before
coming to my home they will inform me.

It has been five days passed since I phoned and
still
no one reached me. Since I have no other
kettle
I need this equipment for hot water. It will be
very
nice if you
check
my records in case they have forgotten and
send
me someone in an appropriate time.

Best Regards

Mesut
.
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IELTS letter kitchen equipment did not work

Letter
  American English
6 paragraphs
164 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
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    One main idea per paragraph
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    Include an introduction and conclusion
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    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
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    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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