5.5band
Letter: You and your family are on holiday abroad. You are staying in a hotel, but you are not satisfied with some aspects of the accomodation. Write a letter to the the hotel manager. Dear Sir, I am writing to complainbout the poor service provided by your hotel. In fact, it was not what I expected. The staffwere very friendly and the location is extremely convenient. However, I feel I must express my dissappointment about the room. The main problem is that the beds were not prop...