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Complaint related to product replacement

Complaint related to product replacement e3wbp
Dear sir/ madam, I am writing in regards to the new Sony television purchased from your website on 03/08/2021 under the latest EMI scheme. Order ID of the same is Ahags123 and it was delivered on 05/03/2012. After the delivery, I realised that the remote control of the TV was not working properly. It blinks red light whenever I press buttons but still television channels are not changing. I changed the remote battery cells but it is still not working. I have purchased this television as a gift specially for my grandmother’s birthday. She is 70 years old and loves to watch spiritual channels. It causes lot of inconvenience for her to get up and flip the channels every time. I have tried to reach out to the customer care through toll free number available on the website but there was no proper resolution. They ensured that someone from the technical team would visit to check but nobody have showed up till date. I am really upset about such kind of unprofessional behaviour from your technical team. I would like to request you to please replace remote control as soon as possible. I have preserved the original tag and packing. You can reach me at 7337892982 anytime in case of any further query. For replacement delivery, you can deliver on the same address on weekends from 9 am to 9 pm as I will be available at home at that time. I am looking forward to your quick and positive response. Yours sincerely Robert
Dear sir/ madam,

I am writing
Use "in regard to", "with regard to", or more simply "regarding".
in regards to
the new Sony television
This phrase/word (depending on the context) can be potentially replaced with :
purchased
from your website on 03/08/2021 under the latest EMI scheme. Order ID of the same is Ahags123 and it
was delivered
on 05/03/2012. After the delivery, I
Possible spelling mistake. 'realised' is British English.
realised
that the remote control of the TV was not working
properly
. It blinks red light whenever I press buttons
This phrase/word is too simple and can be replaced with:
but
still
television channels are not changing. I
This phrase/word (depending on the context) can be potentially replaced with :
changed
the remote battery cells
This phrase/word is too simple and can be replaced with:
but
it is
still
not working.

I have
This phrase/word (depending on the context) can be potentially replaced with :
purchased
this television as a gift
specially
for my grandmother’s birthday. She is 70 years
This phrase/word is too simple and can be replaced with:
old
and
This phrase/word (depending on the context) can be potentially replaced with :
loves
to
This phrase/word (depending on the context) can be potentially replaced with :
watch
spiritual channels. It causes
It seems that an article is missing.
lot of
inconvenience for her to
This phrase/word (depending on the context) can be potentially replaced with :
get
up and flip the channels every time. I have tried to reach out to the customer care through toll free number available on the website
This phrase/word is too simple and can be replaced with:
but
there was no proper resolution. They ensured that someone from the technical team would visit to
This phrase/word (depending on the context) can be potentially replaced with :
check
This phrase/word is too simple and can be replaced with:
but
nobody
The pronoun 'nobody' is usually used with a third-person or a past tense verb: "has", "had".
have
This phrase/word (depending on the context) can be potentially replaced with :
showed
up till date. I am
really
upset about such kind of unprofessional
Possible spelling mistake. 'behaviour' is British English.
behaviour
from your technical team.

I would like to request you to
This phrase/word (depending on the context) can be potentially replaced with :
please
replace remote control as
This phrase/word is too simple and can be replaced with:
soon
as possible.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
have preserved the original tag and packing. You can reach me at 7337892982 anytime in case of any
further
query. For replacement delivery, you can deliver on the same address on weekends from 9 am to 9 pm as I will be available at home at that time. I am looking forward to your quick and
This phrase/word is too simple and can be replaced with:
positive
response.

Yours
sincerely


Robert

IELTS letter Complaint related to product replacement

Letter
  American English
6 paragraphs
253 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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