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Complain letter to a company

Complain letter to a company K03yk
Dear Sir, I am writing to complain about the faulty TV that I purchased from your company on Tuesday last week. On Tuesday, 12th June, I visited your store to purchasing this TV, I was assumed that this was the latest model and the best there was to buy. However, when I got home I discovered that not only did the remote controls not work but also the quality of the picture was not as good as promised. In fact it was quite blurry. I called your customer service department immediately on Tuesday and they assured me that my TV would be replaced or fixed within two days. I am disappointed and I have received communication since then. I would like you to replace the TV with well-functioning one. I expect to receive the same type of unit and brand. Otherwise, unfortunately, I will be forced to report this to Costumer Service Association responsible for this problem. I look forward to receiving a reply. Your faithfully Feruza Karimova.
Dear Sir,

I am writing to complain about the faulty TV that I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
from your
This phrase/word (depending on the context) can be potentially replaced with :
company
on Tuesday last week.

On
Did you mean to refer to the current year? 12th June 2021 is not a Tuesday, but a Saturday.
Tuesday, 12th June
, I visited your store to purchasing this TV, I
was assumed
that this was the latest model and the best there was to
This phrase/word (depending on the context) can be potentially replaced with :
buy
.
However
, when I
This phrase/word (depending on the context) can be potentially replaced with :
got
home I discovered that not
This phrase/word (depending on the context) can be potentially replaced with :
only
did the remote controls not work
This phrase/word is too simple and can be replaced with:
but
also
the quality of the picture was not as
This phrase/word (depending on the context) can be potentially replaced with :
good
as promised. In
The comma is probably missing here: "fact, it".
fact it
was quite blurry. I called your customer service department immediately on
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
Tuesday and
they assured me that my TV would
be replaced
or
This phrase/word (depending on the context) can be potentially replaced with :
fixed
within two days. I
am disappointed
and I have received communication since then.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
would like you to replace the TV with well-functioning one.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
This phrase/word (depending on the context) can be potentially replaced with :
expect
to receive the same type of unit and brand.
Otherwise
, unfortunately, I will
be forced
to report this to Costumer Service Association responsible for this problem.

I look forward to receiving a reply.

Your
faithfully


Possible spelling mistake found.
Feruza
Possible spelling mistake found.
Karimova
.
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IELTS letter Complain letter to a company

Letter
  American English
7 paragraphs
168 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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