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Complaint letter about washing machine I bought

Complaint letter about washing machine I bought yXVgE

Dear sirOn October 10, 2020, I purchased a washing machine (Samsung G-600) from your company. A few weeks ago, I found that while working it turned to only one side. A technician of your factory tried to fix it but failed and I asked you to change it for a new one. Now I'm afraid I have to ask you to change it again. This one turns to both sides all right, but it entangles the clothes so seriously that when it automatically begins to spin the water out, the machine would often shake madly and stop by itself. In the instruction booklet you haven't mentioned this defect, neither have you told the user how to solve the problem. I'm quite annoyed by the fact that sometimes when I came back from work to take the clothes to dry, they were still unwashed. Please change a new one that doesn't entangle the clothes. I hope you will resolve it for our satisfaction. Yours faithfullyUtkir Arzibayev

Dear Possible spelling mistake found.ironSimonsirenSIRENSion
sirOn
 October 10, 2020, I This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 a washing machine (Samsung G-600) from your This phrase/word (depending on the context) can be potentially replaced with :enterprisecorporation
company
. A few weeks ago, I found that while working it turned to This phrase/word (depending on the context) can be potentially replaced with :exclusively
only
 one side. A technician of your factory tried to This phrase/word (depending on the context) can be potentially replaced with :rectify
fix
 it This phrase/word is too simple and can be replaced with:on the contrary
but
 failed and I asked you to This phrase/word (depending on the context) can be potentially replaced with :alteradjust
change
 it for a new one. This phrase/word (depending on the context) can be potentially replaced with :nowadays
Now
 I'm afraid I This phrase/word is too simple and can be replaced with:ought to
have to
 ask you to This phrase/word (depending on the context) can be potentially replaced with :alteradjust
change
 it again. This one turns to both sides all right, This phrase/word is too simple and can be replaced with:on the contrary
but
 it entangles the clothes This phrase/word is too simple and can be replaced with:consequently
so
seriously
 that when it automatically
This phrase/word (depending on the context) can be potentially replaced with :initiatescommences
begins
 to spin the water out, the machine would This phrase/word is too simple and can be replaced with:frequently
often
 shake madly
 and This phrase/word (depending on the context) can be potentially replaced with :terminateceasediscontinue
stop
 by itself. In the instruction booklet you haven't mentioned this defect, neither have you This phrase/word (depending on the context) can be potentially replaced with :informed
told
 the user how to solve the problem. I'm quite annoyed by the fact that This phrase/word (depending on the context) can be potentially replaced with :in some instances
sometimes
 when I came back from work to take the clothes to dry, they were still
 unwashed. This phrase/word (depending on the context) can be potentially replaced with :satisfy
Please
This phrase/word (depending on the context) can be potentially replaced with :alteradjust
change
 a new one that doesn't entangle the clothes. I hope you will resolve it for our satisfaction. Yours Possible spelling mistake found.
faithfullyUtkir
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Arzibayev