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complaint about food processor

complaint about food processor 55O2m
Dear Sir/Madam, the reason I am writing to you is poor quality of a food processor, in your store two weeks ago. which I bought in your store two weeks ago. The first malfunction that I notice was safety lock that demanded applying of great force. My wife had to ask me for help, because she wasn't strong enough to push the safety lock though. Rediscovered and not a problem when tried to use the blender. I put some ice cream and milk in the blender and push the start button. It started working but suddenly got stuck in we were unable to use it since. I was very surprised to discover that many problems in a quite expensive model. Naturally, I returned the blender to you too to be replaced with a new one. Your assistance said that I would have to wait only a week. After two weeks the food processor has still not arrived. Finally, 4 weeks later, I was contacted by you are representative. Imagine my feeling when I learned from him that I cannot receive the same model of food processor as I bought. As a solution he offered that I upgrade my model to a better one and this too will take two weeks. I'm very disappointed with both the equipment and the service help I received. Therefore I expect a full refund of $180 as soon as possible. Yours faithfully
Dear Sir/Madam,

the reason I am writing to you is poor quality of a food processor, in your store two
weeks
ago.
which
I
bought
in your store two
weeks
ago.

The
first
malfunction that I notice was safety lock that demanded applying of great force. My wife had to ask me for
help
,
because
she wasn't strong
enough
to push the safety lock though. Rediscovered and not a problem when tried to
use
the blender. I put
some
ice cream and milk in the blender and push the
start
button. It
started
working
but
suddenly
got
stuck in we were unable to
use
it since. I was
very
surprised to discover that
many
problems in a quite expensive model.

Naturally
, I returned the blender to you too to
be replaced
with a new one. Your assistance said that I would
have to
wait
only
a
week
.
After
two
weeks
the food processor has
still
not arrived.
Finally
, 4
weeks
later, I
was contacted
by you are representative. Imagine my feeling when I learned from him that I cannot receive the same model of food processor as I
bought
. As a solution he offered that I upgrade my model to a better one and this too will take two weeks.

I'm
very
disappointed with both the equipment and the service
help
I received.
Therefore
I
expect
a full refund of $180 as
soon
as possible.

Yours
faithfully
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IELTS letter complaint about food processor

Letter
  American English
6 paragraphs
236 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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