Dear Sir or Madam, I am writing to complain about the unacceptable state of the male changing room at the Spring Sports Complex.
I have been using the gym at your center for several years now, and it would appear that no maintenance work has been carried out on the changing room facilities in all that time. As a result, paints is peeling of the walls, floor ties are cracked, and there is mould and mildew growing around the showers.
The neglected and shabby state of the changing room makes me think that you do not care about your customers. I feel that we are being treated like farm animals, and i worry that you are putting our health at risk. It seems that profit is more important than the customer experience.
Please address the changing room issue as a matter of urgency. I suggest that a full refurbishment is required, and that you should consider some form of compensation for members. We have tolerated this situation for too long. Your faithfully, John Smith.
Dear Sir or Madam, I am writing to complain about the unacceptable state of the male
changing
room
at the Spring Sports Complex.
I have been using the gym at your center for several years
now
, and it would appear that no maintenance work has
been carried
out on the
changing
room
facilities in all that time.
As a result
, paints is peeling of the walls, floor ties
are cracked
, and there is
mould
and mildew growing around the showers.
The neglected and shabby state of the
changing
room
makes
me
think
that you do not care about your customers. I feel that we are
being treated
like farm animals, and
i
worry that you are putting our health at
risk
. It seems that profit is more
important
than the customer experience.
Please
address the
changing
room
issue as a matter of urgency. I suggest that a full refurbishment
is required
, and that you should consider
some
form of compensation for members. We have tolerated this situation for too long.
Your
faithfully
, John Smith.