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Complain about the Bus Service

Complain about the Bus Service JVG95

To whom it may concern: This letter outlines our complaints with regards to the bus service we availed for our recent excursion. The trip did not follow the advertised timeline of site visits. We left at a later time which made the whole experience feel hurried. Furthermore, our visits to each attraction was not worthwhile since we had little time to take in everything before traveling to the next location. This was unsatisfactory since we did not get what was expected in the brochure. Lack of coordination between the driver and ground staff, and failure to implement strict adherence to punctuality of company employees caused these delays. Furthermore, unprofessional attitude of the bus driver towards the questions and complains of customers added to the problem. It is imperative that the company should perform an internal quality check of its employees. Timeliness should be a major driving point for employees in order to offer quality service to customers. In addition, workers should be taught how to be polite and accommodating. Please consider our concerns with regards to your service as this will help everyone moving forward. Thank you, Carlo

To whom it may concern:

This letter outlines our complaints Use "in regard to", "with regard to", or more simply "regarding".in regard towith regard toregarding
with regards to
 the bus service we availed for our recent excursion.

The trip did not follow the advertised timeline of site visits. We This phrase/word (depending on the context) can be potentially replaced with :departed
left
 at a later time which made the whole experience feel hurried. Furthermore
, our visits to each attraction was not worthwhile since we had This phrase/word is too simple and can be replaced with:tiny
little
 time to take in everything This phrase/word is too simple and can be replaced with:previouslyprior to
before
 traveling to the next
 location.

This was unsatisfactory since we did not This phrase/word (depending on the context) can be potentially replaced with :acquire
get
 what was This phrase/word (depending on the context) can be potentially replaced with :anticipated
expected
 in the brochure. Lack of coordination between the driver and ground staff, and failure to implement strict adherence to punctuality of This phrase/word (depending on the context) can be potentially replaced with :enterprisecorporation
company
 employees caused these delays. Furthermore
, unprofessional attitude of the bus driver towards the questions and complains of customers This phrase/word (depending on the context) can be potentially replaced with :accrued
added
 to the problem.

It is imperative that the This phrase/word (depending on the context) can be potentially replaced with :enterprisecorporation
company
 should perform an internal quality This phrase/word (depending on the context) can be potentially replaced with :monitor
check
 of its employees. Timeliness should be a major driving point for employees in order to offer quality service to customers. In addition
, workers should be taught
 how to be polite and accommodating.

This phrase/word (depending on the context) can be potentially replaced with :satisfy
Please
 consider our concerns Use "in regard to", "with regard to", or more simply "regarding".in regard towith regard toregarding
with regards to
 your service as this will This phrase/word (depending on the context) can be potentially replaced with :assistassistance
help
 everyone The verb 'as' is used with an infinitive: "to move" or "move".to movemove
moving
 forward.

Thank you,

Carlo