Dear Sir/Madam,
I am writing to you in regards to the ongoing problems with the hot water
service in the apartment at 7/26 Willisden Rd. , Brighton.
As you are aware the hot water service has not been working since the 17th of
December when I called to notify you of the problem. I appreciate that within a
day you arranged for tradesmen to come to the flat to resolve the problem.
However, after the workmen arrived without the appropriate tools for the job
and after spending 10 minutes looking at the job advised that they were aware
of the cause of the problem and would return later in the day to fix it. They did
not return until the 22nd of December when they advised that the problem
was different to what they first expected and would need to order in new parts.
On their return just after Christmas they replaced the thermostat and declared
that the problem was fixed, but we still have no hot water.
I would appreciate it if you could either arrange different workmen to come
and either fix or replace the hot water service before the 31st of December as
we have guests coming to stay over New Year and would not wish them to fall
ill.
I look forward to your rapid response,
Kind regards,
Simon Smith
Dear Sir/Madam,
I am writing to you
in regards to
the ongoing
problems
with the hot water
service
in the apartment at 7/26
Willisden
Rd.
,
Brighton.
As you are aware the hot water service has not been working since the 17th of
December when I called to notify you of the
problem
. I appreciate that within
a
day
you arranged for tradesmen to
come
to the flat to resolve the problem.
However
, after the workmen arrived without the appropriate tools for the job
and after spending 10 minutes looking at the job advised that they were aware
of
the cause of the
problem
and would return later in the day to
fix
it. They
did
not return until the 22nd of December when they advised that the problem
was
different
to what they
first
expected
and would need to order in new parts.
On their return
just
after Christmas they replaced the thermostat and declared
that
the
problem
was
fixed
,
but
we
still
have no hot water.
I would appreciate it if you could either arrange
different
workmen to
come
and either
fix
or replace the hot water service
before
the 31st of December as
we have guests coming to stay over New Year and would not wish them to fall
ill
.
I look forward to your rapid response,
Kind regards,
Simon Smith