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Bad restaurant Write a letter to the owner of the restaurant. In your letter, describe what made your experience negative describe what would have made the experience better ask him for an apology and a refund

Bad restaurant Write a letter to the owner of the restaurant. In your letter, describe what made your experience negative describe what would have made the experience better ask him for an apology and a refund ApAWl

A couple of days ago, I had the worst situation when my family and I had dinner at your restaurant. Firstly, when I booked the table near a/the window two weeks ago, I asked the manager twice about confirming my order and he said, “Yes, sure. We are waiting for you and your family. ” However, that evening, to my surprise, another manager told me that our table was not ready yet and they could suggest to us the outdoor terrace. It is ridiculous! Secondly, after forty minutes we were transferred to our booked table, but the level of service was low. The waiter was a newcomer and he did not know the menu and the ingredients of the dishes. My cousin has a peanut allergy and she asked the waiter if the food contains this, because it is really important for her life and health. Unfortunately, the waiter brought two plates of fish and some other dishes, and in one of them were peanut crumbs. My cousin felt out of breath and she had such a red face, and we were afraid for her. I am glad to add that the staff of the restaurant called emergency services fast and they saved my sister. In summary, I think you need to resolve various problems in your restaurant. First of all, it is the manager’s job to help customers, book tables and prepare for guests, so I expected better service when I arrived. Secondly, you should make sure that the waitresses have professional skills, knowledge of the menu and the composition of the products, because someone could die. I am forced to ask you to refund the money after this negative experience and I want you to pay for my cousin’s medical bills. I hope to get an apology and an answer to my email. Sincerely, Sofia Z.

A couple of days ago, I had the worst situation when my family and I had dinner at your restaurant. Firstly
, when I booked the You use this word too often, consider replacing it withcounterbuffetbenchstanddeskbar
table
 near a/the window two weeks ago, I asked the manager twice about confirming my Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).order, and
order and
 he said, “Yes, sure. We are waiting for you and your family. ” However
, that evening, to my surprise, another manager This phrase/word (depending on the context) can be potentially replaced with :informed
told
 me that our You use this word too often, consider replacing it withcounterbuffetbenchstanddeskbar
table
 was not ready Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).yet, and
yet and
 they could suggest to us the outdoor terrace. It is ridiculous! Secondly
, after forty minutes we were transferred
 to our booked You use this word too often, consider replacing it withcounterbuffetbenchstanddeskbar
table
, This phrase/word is too simple and can be replaced with:on the contrary
but
 the level of service was low. The waiter was a Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).newcomer, and
newcomer and
 he did not know the menu and the ingredients of the dishes. My cousin has a peanut Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).allergy, and
allergy and
 she asked the waiter if the food contains this, This phrase/word is too simple and can be replaced with:due to the factin light of the fact thatowing to the fact that
because
 it is really
This phrase/word is too simple and can be replaced with:vitalcriticalessential
important
 for her life and health.

Unfortunately, the waiter brought two plates of fish and This phrase/word is too simple and can be replaced with:a number of
some
 other dishes, and in one of them were peanut crumbs. My cousin felt out of Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).breath, and
breath and
 she had such a red face, and we were afraid for her. I am glad to This phrase/word (depending on the context) can be potentially replaced with :accrue
add
 that the staff of the restaurant called emergency services Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).fast, and
fast and
 they saved my sister.

In summary, I This phrase/word (depending on the context) can be potentially replaced with :reckonassumebelieveconsider
think
 you need to resolve various problems in your restaurant. This phrase is redundant. Consider using "first".First
First of all
, it is the manager’s job to This phrase/word (depending on the context) can be potentially replaced with :assistassistance
help
 customers, book You use this word too often, consider replacing it withcounterbuffetbenchstanddeskbar
tables
 and prepare for guests, This phrase/word is too simple and can be replaced with:consequently
so
 I This phrase/word (depending on the context) can be potentially replaced with :anticipated
expected
 better service when I arrived. Secondly
, you should This phrase/word (depending on the context) can be potentially replaced with :createconstructmanufactureproduce
make
 sure that the waitresses have professional This phrase/word (depending on the context) can be potentially replaced with :proficiencies
skills
, knowledge of the menu and the composition of the products, This phrase/word is too simple and can be replaced with:due to the factin light of the fact thatowing to the fact that
because
 someone could This phrase/word (depending on the context) can be potentially replaced with :pass away
die
.

I am forced
 to ask you to refund the money after this This phrase/word is too simple and can be replaced with:adverse
negative
 experience and I want you to pay for my cousin’s medical bills. I hope to This phrase/word (depending on the context) can be potentially replaced with :acquire
get
 an apology and an answer to my email.

Sincerely
,

Sofia Z. 