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Apology letter to consumer from shop assistant

Apology letter to consumer from shop assistant e5paB
Dear John AdamsPlease accept my sincere apology for sending wrong TV -set which was sending by our electronical shop. I want to explain this situation. Firstly, our new worker got confused and mistakenly sent another TV-set. Secondly, your product had been adjusted other consumer's Tv-set before sending their owners. I am trully sorry for such situation. I have also arranged to send your TV-set for a short time. If you want to come to our shop, you can come and bring away yourself. I understand your disapointment and I am truly sorry. I promise it will be never returned in the future. we will not do this confusing any more. Yours faithfullySara Brown
Dear John
Possible spelling mistake found.
AdamsPlease
accept my sincere apology for sending
This phrase/word is too simple and can be replaced with:
wrong
TV -set which was sending by our
Possible spelling mistake found.
electronical
shop. I want to
This phrase/word (depending on the context) can be potentially replaced with :
explain
this situation.
Firstly
, our new worker
This phrase/word (depending on the context) can be potentially replaced with :
got
confused and
mistakenly
This phrase/word (depending on the context) can be potentially replaced with :
sent
another TV-set.
Secondly
, your product had
been adjusted
other consumer's
Possible spelling mistake found.
Tv-set
This phrase/word is too simple and can be replaced with:
before
sending their owners. I am
Possible spelling mistake found.
trully
sorry for such situation. I have
also
arranged to
This phrase/word (depending on the context) can be potentially replaced with :
send
your TV-set for a short time. If you want to
This phrase/word (depending on the context) can be potentially replaced with :
come
to our shop, you can
This phrase/word (depending on the context) can be potentially replaced with :
come
and bring away yourself. I understand your
Possible spelling mistake found.
disapointment
and I am
truly
sorry. I promise it
The adverb 'never' is usually put between 'will' and 'be'.
will be never
The usual collocation for "returned" is "to" not "in" with. Did you mean "returned to"?
returned in
the future.
This sentence does not start with an uppercase letter
we
will not do this confusing
Did you mean the adverb "anymore"?
any more
. Yours
Possible spelling mistake found.
faithfullySara
Please add a punctuation mark at the end of paragraph
Brown

IELTS letter Apology letter to consumer from shop assistant

Letter
  American English
1 paragraphs
112 words
This writing has been penalized,
text can't be
less than 250 words in Task 2
and less than 150 words in Task 1
4.0
Overall Band Score
Coherence and Cohesion: 5.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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