Dear Sir / Madam,
I am writing to bring to your attention an incident that occurred in your supermarket last weekend. I would also like to make some suggestions so that such a thing will does not happen again.
My name is Jane Marry and I have been a loyal customer at your coles on Gregorry Road ever since I moved into the area five years ago. Although your store is slightly further from my home that IGA, I have always made the trip because of you quality fresh produce and excellent customer service.
On this occasion, however, I suffered an unfortunate accident due, I believe, to the negligence of the shop floor staff. As I was walking to the checkout with my groceries, I slipped on some spilled water and fell over, spraining my wrist in the process.
Though I understand the store gets very busy, I feel that this fall could have been avoided if the staff had been quicker to act. I would therefore would like to suggest that you review your policies around spillages, and, in particular, ensure that staff members stand guard next to any spilled liquids until they have been cleanup.
I hope you will take this into account in order to avoid further mishaps.
Yours faithfully,
Jane Marry
Dear Sir / Madam,
I am writing to bring to your attention an incident that occurred in your supermarket last weekend. I would
also
like to
make
some
suggestions
so
that such a thing will does not happen again.
My name is Jane Marry and I have been a loyal customer at your
coles
on
Gregorry
Road ever since I
moved
into the area five years ago. Although your store is
slightly
further
from my home that IGA, I have always made the trip
because
of you quality fresh produce and excellent customer service.
On this occasion,
however
, I suffered an unfortunate accident due, I believe, to the negligence of the shop floor staff. As I was walking to the checkout with my groceries, I slipped on
some
spilled water and fell over, spraining my wrist in the process.
Though I understand the store
gets
very
busy, I feel that this fall could have
been avoided
if the staff had been quicker to act. I would
therefore
would like to suggest that you review your policies around spillages, and,
in particular
, ensure that staff members stand guard
next
to any spilled liquids until they have been cleanup.
I hope you will take this into account in order to avoid
further
mishaps.
Yours
faithfully
,
Jane Marry