A very important piece of equipment at work broke down. Write a letter to the company’s technician. In your letter

Dear Sir or Madam, I am writing to inform to you that our company’s computer system has broke down due to which all our critical work is getting delayed. Let me explain you in details, we have bought the system last year from your store which has I6 processor and HD card. I am facing an issue with the network connection. However, I tried connecting with my phone network but nothing seems to be working. I also tried by making changes in the local settings but that also did not made any difference. As we have our production deployment with one of our important client next week and because of this issue all our critical work is in the pending stage. We do not have any backups of the documents which we required for our deployment, everything was feed into the system. I would request to you to please resolve this issue as soon as possible, we need the backups of the documents as it is highly confidential. I look forward to hearing from you. Yours faithfully, Khushboo Kumari