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a problem with a piece of equipment (letter)

a problem with a piece of equipment (letter) bb2dP
Dear Sir or Madam, I am writing to express my dissatisfaction with the keyboard that I purchased from your branch in Paris street, last week on 3rd of June. From the very beginning that I used the keyboard for fast typing, I noticed that some keys are stiff and need to be pressed hard to work properly. I unplugged the keyboard from my desktop several times and shook it, following online suggestions to fix keyboard issues, but some keys were not responding to quick touch, and the problem was not solved. As a freelancer, mainly responsible for translating and typing documents, this issue with your product has caused me great inconvenience. I need to concentrate on the process of translation; however, I have to check my work repeatedly to make sure there are no spelling mistakes. Moreover, I should pass keys longer and it stops me from fast typing and leads to an immense waste of time. I would really appreciate it if you could replace the item free of charge, as it is still under warranty. Please ensure that the problem is treated as a priority by your customer service department because it is putting my job at risk. Await your prompt response. Yours faithfully, Aifa Daneshmand
Dear Sir or Madam,

I am writing to express my dissatisfaction with the
keyboard
that I
purchased
from your branch in Paris street, last week on 3rd of June.

From the
very
beginning that I
used
the
keyboard
for
fast
typing, I noticed that
some
keys are stiff and need to
be pressed
hard
to work
properly
. I unplugged the
keyboard
from my desktop several times and shook it, following online suggestions to
fix
keyboard
issues,
but
some
keys were not responding to quick touch, and the problem was not solved.

As a freelancer,
mainly
responsible for translating and typing documents, this issue with your product has caused me great inconvenience. I need to concentrate on the process of translation;
however
, I
have to
check
my work
repeatedly
to
make
sure there are no spelling mistakes.
Moreover
, I should pass keys longer and it
stops
me from
fast
typing and leads to an immense waste of time.

I would
really
appreciate it if you could replace the item free of charge, as it is
still
under warranty.
Please
ensure that the problem
is treated
as a priority by your customer service department
because
it is putting my job at
risk
.

Await your prompt response.

Yours
faithfully
,

Aifa
Daneshmand
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IELTS letter a problem with a piece of equipment (letter)

Letter
  American English
8 paragraphs
207 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
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  • Doesn't meet the criteria
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